Jordan Reeves
AVON
Summary
Customer service expert who communicates effectively with all ages and backgrounds. Driven, enthusiastic, 2023 college graduate, seeking to use customer service skills in a career as a flight attendant. Has five years of hospitality experience at all professional levels and roles. Striving to connect people and unite the world.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
JW Marriott
08.2023 - 09.2024
- Barista and wine knowledge.
- Four course fine dining experience.
- Provided excellent customer service to high end clientele.
- Consistent top performer.
- Exposed to all types of people and cultures as it was in the top hotel in the state.
- Maintained a clean and organized dining area for an enjoyable guest experience.
Server and Bartender
Buffalo Wild Wings
03.2020 - 02.2023
- Provided genuine and quality service in a high-paced and popular sports bar.
- Basic dining experience with high turnover rates.
- Mixology experience.
- Supervised and trained new servers, consistently a top seller.
Hostess
Cheddars Scratch Kitchen
03.2019 - 10.2019
- Welcome and act as the first impression of the restaurant.
- Attending to guest’s and management needs.
- Waitlist and reservation management.
- Knowledge of restaurant management.
Education
BA - Psychology and Sociology
Indiana University Purdue University Indianapolis
Indianapolis05.2023
Skills
- Genuine Care
- Safety
- Dependability
- Efficiency
- Leadership
- Teamwork Oriented
- Positivity
- Communication
- Cultural Sensitivity
- Ability to Perform Under Pressure
- Professional Appearance
- Athletic
- Flexibility
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS), 2024
- Employee Permit, Alcoholic Beverages Indiana Alcohol and Tobacco Commissions, 2023
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Food and Beverage Server
JW Marriott
08.2023 - 09.2024
Server and Bartender
Buffalo Wild Wings
03.2020 - 02.2023
Hostess
Cheddars Scratch Kitchen
03.2019 - 10.2019
BA - Psychology and Sociology
Indiana University Purdue University Indianapolis
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