Vineet Jain

A growth-oriented position in a professionally managed and dynamic institution, which provides opportunities for development and responsibilities to contribute towards its success. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Achieved Star performer for the year 2017-2018 with Emirates.
• Best Performer in Sales in the team with Emirates.
• Achieved error free transaction with WNS Global Services.
• Efficiently helped new members in the team.
• Developed and implemented process knowledge for the team.

• Factory Safety-including First Aid, Fire Fighting, Slinging & Lifting Techniques and Material Handling Equipment’s Operation.
• Making new reservation and amending existing reservation on Apollo, Saber, Amadeus and Galileo.

N2s Global Workforce Solutions India Private Limited -  

• Proficient in VMS platforms: Aya, HWL, Magnit, Favorite Staffing, HCA Healthcare, Fieldglass, Flentis.
• Strong knowledge of candidate sourcing platforms: Job Diva, indeed, Facebook, LinkedIn
• Excellent communication and interpersonal skills.
• Ability to manage full recruitment lifecycle, including interviewing, contracting, and onboarding.
• Familiarity with healthcare industry regulations and compliance standards.

Lancesoft India Pvt Ltd, 

• Proficient in VMS platforms: Aya, HWL, Magnit, Favorite Staffing, HCA Healthcare, Fieldglass, Flentis.
• Strong knowledge of candidate sourcing platforms: Job Diva, indeed, Facebook, LinkedIn
• Excellent communication and interpersonal skills.
• Ability to manage full recruitment lifecycle, including interviewing, contracting, and onboarding.
• Familiarity with healthcare industry regulations and compliance standards.

HR Loops LLC - Skillgigs.com 

• Skillgigs is an easy-to-use talent marketplace, using expert-matching technology to pair healthcare professionals to personalized job openings every day.
• As a health care recruiter, responsible for hiring of Travel nurses for US hospital like Memorial Healthcare System, Kindred Healthcare, HCA Healthcare, CHI Health
• Working on VMS like Aya, Medefis, HealthTrust to find job and making submission on the VMS.
• Using AI technology assisting nurse with different skill sets to find job opportunities with best pay rates.
• Sending Bids, Interviewing and upon selected sending contract to the nurse.
• Handling all type of specialized nurse.

ALP Consultancy – Etraveli Group

• Utilized GDS systems such as Apollo, Saber, Amadeus, and Galileo to handle customer queries and reservations.
• Interpreted and evaluated customer feedback, responding promptly and effectively according to company policies.
• Liaised with internal departments to investigate issues and suggest solutions, ensuring customer satisfaction.
• Acted as a source of expertise for customers, providing guidance on reservations and amendments.

Emirates Airlines 

• Managed over 50 calls daily in a busy inbound call center environment, providing exceptional service and resolving inquiries.
• Participated in training sessions to enhance skills and knowledge.
• Achieved Star Performer of the Year and Best Performer in Sales awards for two consecutive years.
• Assumed responsibility for team performance in the absence of Team Leader, updating team members on performance metrics and targets.

WNS Global Services Pvt Ltd 

• Handled over 50 calls per day in a busy inbound call center, acting as a liaison between customers and vendors.
• Coordinated with local centers to address special needs or issues and participated in training sessions.
• Managed customer feedback escalations, liaising with internal and external parties to investigate and resolve issues.

Mahavir Enterprises 

• Received and analyzed customer complaints, identifying root causes and implementing solutions to ensure customer satisfaction.
• Conducted product demonstrations and technical analyses at customer sites, addressing usage issues and providing solutions.
• Developed and implemented action plans based on quarterly customer complaint analyses, focusing on continuous improvement.

Om Shri Sai Twisters 

• Gathered customer feedback and addressed dissatisfaction, visiting customers to resolve issues and ensure satisfaction.
• Analyzed quarterly customer satisfaction metrics and developed action plans to improve quality and customer experience.
• Ensured compliance with quality standards and implemented measures to enhance product quality.

Date of Birth: 03/24/1977

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