Jordyn Sterling
Fort Wayne
Summary
Detail-oriented professional with experience in managing office operations, customer service, and handling confidential information. Proficient in business correspondence, data entry, and document preparation, with strong organizational and communication skills. Seeking to leverage these abilities as a Transcriptionist to support and enhance the new team.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Perfect Steel
05.2022 - 11.2024
- Managed office operations and procedures, including filing systems, mail flow, and data entry
- Maintained files and filing, keeping sensitive information confidential
- Screened incoming telephone calls, routing to appropriate personnel
Front Desk Receptionist
Pediatric Dentistry
02.2020 - 04.2022
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
Education
Associate Degree - Medical Transcription, Anatomy
Purdue University Fort Wayne
Fort Wayne, IN05.2019
Skills
- Business correspondence
- Database entry
- Data entry
- Leadership and supervision
- Reception management
- Microsoft office
- File organization
- Word processing
- Document preparation
- Confidentiality handling
- Spreadsheet management
- File management
- Verbal communication
- Schedule management
- Scheduling and calendar management
- Document scanning
- Workflow optimization
- Database maintenance
- Proofreading
Accomplishments
Enhanced customer service- provided exceptional support to clients, ensured timely and accurate responses.
Increased efficiency- reduced paperwork, and optimized workflows.
Accurate record keeping- maintaining up to date, accurate, and compliant records, files, and databases.
Adapted to new software and Systems- quickly learned new office software, technology, and systems.
Languages
English
Full Professional
Interests
My interests include:
- Wanting to expand my technical and analytical skills
- Grow my skills in information management as I have a natural fascination with storing, retrieving, and and managing data
- Better my research skills: Have the opportunity for continuous learning to be able to better my skills in understanding new software's and technologies
Timeline
Office Administrative Assistant
Perfect Steel
05.2022 - 11.2024
Front Desk Receptionist
Pediatric Dentistry
02.2020 - 04.2022
Associate Degree - Medical Transcription, Anatomy
Purdue University Fort Wayne
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