Summary
Work History
Education
Skills
Languages
Timeline
Generic

Joselyn Fuentes

Indianapolis

Summary

Dynamic Customer Service Representative with proven expertise at Santana Landscaping LLC, excelling in client relations and problem resolution. Skilled in scheduling and data entry, I effectively managed communications and enhanced customer satisfaction. Proficient in Microsoft Excel, I streamlined appointment processes, ensuring timely updates and fostering strong client connections.

Work History

Customer Service Representative

Santana Landscaping LLC
08.2024 - 2025
  • Scheduling appointment
  • send estimates and invoices
  • Manage all texting and calling for new potential customers
  • Keep customers updates
  • Processed incoming and outgoing mail, ensuring timely delivery of communications.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Ben Davis High School
Indianapolis, IN
06-2025

Skills

  • Active listening
  • Data entry
  • Customer service
  • Problem resolution
  • Computer proficiency
  • Client relations
  • Microsoft Excel
  • Microsoft outlook
  • Scheduling
  • Product knowledge

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Santana Landscaping LLC
08.2024 - 2025

Ben Davis High School
Joselyn Fuentes