MS Word
JOSEPH AMALA VIJIN KUMAR
Hotel Management
HOSUR
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Highly-qualified Housekeeping Supervisor offering 10+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Housekeeping Supervisor
Aramco facility hotel
Dammam
10.2023 - 02.2024
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across department.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations
Asst Manager Housekeeping
hotel Gwen by Rivido
Bangalore
01.2023 - 04.2023
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Asst Housekeeping Executive
Tgi grand Fortuna hotels
08.2021 - 10.2022
- Proactively addressed maintenance issues by coordinating closely with engineering teams, minimizing downtime in affected areas or rooms during repairs or upgrades while ensuring minimal disruption to guests'' stay experiences
- Oversaw laundry operations including linen inventory management and establishing best practices aimed at maintaining high-quality standards while containing costs
Housekeeping Executive
Claresta hotels and resorts
05.2019 - 01.2020
- Oversaw laundry operations including linen inventory management and establishing best practices aimed at maintaining high-quality standards while containing costs
- Enhanced guest satisfaction by maintaining high standards of cleanliness and organization throughout the hotel
Custodial Shift Supervisor
Hamad International Airport
11.2014 - 07.2018
- Demonstrated strong leadership qualities by setting a positive example for the custodial team in work ethic and professionalism
- Organized regular meetings with the custodial team, discussing progress updates, challenges faced, or any concerns that arose
housekeeping Executive
Inox leisure ltd
02.2013 - 09.2013
- Implemented inventory control systems to minimize waste and effectively manage supplies
- Collaborated with management to develop and implement innovative strategies for improving departmental performance
- Coordinated with front desk personnel to address guest concerns in a timely manner, enhancing overall customer experience
house keeping Executive
Green Park Hotel
04.2011 - 10.2012
- Identified opportunities for continuous improvement through regular review of industry trends, competitor offerings, and guest feedback analysis
- Collaborated with management to develop and implement innovative strategies for improving departmental performance
- Trained new staff members on proper cleaning techniques, ensuring consistent service quality
house keeping Supervisor
Green Park Hotel
01.2008 - 03.2011
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth
house keeping Attendant
Le Royal Meridian
03.2005 - 06.2007
- Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas
- Streamlined housekeeping processes by implementing time-saving techniques and equipment innovations
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner
Education
B.sc - Hotel and Catering Management
M.G.R. Arts And Science College
Hosur, Periyar University-Salem 06.2001 - 05.2004
class XII -
St. Paul's Higher Secondary School
06.2000 - 04.2001
class X - undefined
St.Paul'sHigher Secondary School
Skills
Task assignment
Ordering cleaning supplies
Staff Scheduling
Cleaning practices
Supply Inventory Management
Chemical Handling
Window Cleaning
Cleaning and sanitation
Key Results Area
- Guaranteed service to provide highest standard of hygienic and cleanliness within the assigned area at all times.
- Impeccable cleanliness of all Lounges, with included areas of corridors or public areas, as assigned by housekeeping.
- Greet all guests we meet on the corridors, Lounges, & F&B areas professionally and with a smile.
- Ensure the proper, careful and professional handling of all housekeeping equipment.
Software
MS Excel
MS PowerPoint
IDS Software
Interests
Reading Books
Travelling
Timeline
Housekeeping Supervisor
Aramco facility hotel
10.2023 - 02.2024
Asst Manager Housekeeping
hotel Gwen by Rivido
01.2023 - 04.2023
Asst Housekeeping Executive
Tgi grand Fortuna hotels
08.2021 - 10.2022
Housekeeping Executive
Claresta hotels and resorts
05.2019 - 01.2020
Custodial Shift Supervisor
Hamad International Airport
11.2014 - 07.2018
housekeeping Executive
Inox leisure ltd
02.2013 - 09.2013
house keeping Executive
Green Park Hotel
04.2011 - 10.2012
house keeping Supervisor
Green Park Hotel
01.2008 - 03.2011
house keeping Attendant
Le Royal Meridian
03.2005 - 06.2007
B.sc - Hotel and Catering Management
M.G.R. Arts And Science College
06.2001 - 05.2004
class XII -
St. Paul's Higher Secondary School
06.2000 - 04.2001
class X - undefined
St.Paul'sHigher Secondary School