JOSEPH BINO
THODUPUZA
Summary
Creative and energetic office administrator with strong multitasking skills. Proven ability to resolve issues and complete daily duties efficiently. Skilled in personal time management while greeting visitors, managing reservations, travel bookings, and addressing staff requests. Dedicated to delivering exceptional customer service and creating a positive and memorable experience for every customer.
Overview
1
1
year of professional experience
Work History
FRONT OFFICE ADMINISTRATOR
Hill Palace Resort
Calvary Mount,
06.2023 - 06.2024
- Greeted visitors, answered customer queries via email or telephone in a professional manner.
- Scheduled reservations and cab bookings for guests and visitors.
- Maintained relationships with local businesses that could provide services or discounts for guests.
- Organized employee recognition programs designed to motivate staff members.
- Consistently delivered high-quality customer service.
Education
Bachelor of Arts - Bachelor of Social Work
Mar Elias Collage
Kottappady05-2023
High School Diploma -
St. Basil's School
Basti, Uttar Pradesh03-2019
GED -
St. Joseph's High School
Pulikkurumba, Kannur03-2016
Skills
- Customer Service
- Communication skills
- Hospitality Management
- Relationship Building
- Technical Support
- Problem Solving
- Time Management
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2
Affiliations
- Volunteering
- Editing
- Photography
- Sports and Hobbies
Timeline
FRONT OFFICE ADMINISTRATOR
Hill Palace Resort
06.2023 - 06.2024
Bachelor of Arts - Bachelor of Social Work
Mar Elias Collage
High School Diploma -
St. Basil's School
GED -
St. Joseph's High School
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