Joseph Emmanuel
Bengaluru
Summary
A competent, organized and outgoing individual with a strong work ethic and exceptional communication skills. International and local working experience, a keen desire to learn new tasks and grow, looking to contribute in the area of Human Resources. Proficient in transforming HR processes and enabling innovations to improve organizational performance & productivity and successfully integrate HRIS across a variety of activities in Employee Lifecycle Management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cluster Assistant Manager - HR
Triangle Properties Developers Pvt. Ltd (Melange group of Hotels) & Talera Holdings
Bengaluru
08.2024 - Current
- Architected and executed comprehensive HR strategies to support business objectives, utilizing analytics to drive decision-making and operational efficiency.
- Implemented HR software cloud base, to enhance productivity and streamline operations.
- Implementing policies to address organizational challenges and future readiness.
- Increased employee retention rates consistently month over month.
- Managing the complete recruitment lifecycle for the business.
- Administering Employee Database Management/HRIS; creating, maintaining, and updating files/records on employee details, the employee exit process, and formalities, and full and final settlement.
- Maintaining records/documentation of attendance, leave, bonus, ESIC, EPF, gratuity, LTA, medical, and ensuring adherence to statutory compliance; resolving payroll issues of employees, and promoting healthy relationships.
- Yearly performance evaluations for all associates, and probation evaluations.
- Designed the HR budget for the year 2025-2026.
Cluster HR & LD Generalist (Acting Assistant HR Manager)
Bahi Hotels, Coral Hotels, ECOS Hotels, Corp Hotels, EWA Hotels
07.2021 - 07.2024
- The pre-opening team of ECOS Hotels successfully handled the recruitment process in hiring millennial team members for the pre-opening of a lifestyle hotel under HMH.
- Handling the entire payroll process includes updating monthly new hires, separations, vacation payouts, and salary increments.
- Implementing new HR software (HR OPAL – a cloud-based system) for the pre-opening hotel, and also handling the project for existing hotels in the UAE in implementing HRMS.
- Ensures that departmental training schedules are carried out according to the monthly training calendar.
- Compiling HR and L&D metrics report on a monthly basis.
- Coordinates training activities with the Corporate HR and LD manager.
- Conducting associates' engagement initiatives (Annual Party, CSR activities, National Day celebrations, Monthly Associates Team Meeting, and Sustainability activities).
- Preparing requested salary letters, offer letters, and status change letters for team members.
- Conduct all disciplinary proceedings in a professional manner.
- Actively involved in designing HR budgeting and manning for every year by coordinating with the Cluster Director of Finance and the Cluster HR Manager.
- Overlooked talent acquisition of the entire workforce of more than 400 team members.
HR Administrator
Bahi Ajman Palace Hotel
Ajman
07.2019 - 07.2021
- Successfully recruiting vacant position in given time using various job portals as per manning guideline
- Responsible for preparing monthly HR reports for GM view
- Responsible for conducting team members' sports activities, CSR activities, Annual Party
- Monitoring team members' cafeteria and ensure meal is served as per menu with proper quality and hygienic standard
- Taking care of associates accommodations and giving each associate a home away from home feeling
- Ensure personnel file is set up for all associates and documentations in order as per filing system
- Overlooked talent acquisition of entire workforce more than 250 team members
Cluster HR Assistant
Flora Hospitality
Dubai
10.2017 - 06.2019
- Part of Pre-opening team of Flora Inn Hotel in 2018 and handled complete recruitment process, sourced accommodation, transportation for team
- Handling the Visa process in GDRFA (Immigration Visa, MOL Visa & Tourist Visa), Visa Medical, Stamping, Occupational Health Card & Visa cancellation process
- Overlooked talent acquisition of entire workforce more than 200 team members
Human Resources Coordinator
Feathers Hotel
Chennai
07.2016 - 09.2017
- Part of Pre-opening team in September 2016
- Successfully set up department
- As per guidance of GM and HR Manager recruited best hospitality professional from various luxury brand hotels and top institute across India to begin hotel operation
- Handling complete payroll process & service charge every month end and submitting to the finance team for the salary disbursement
- Organizing and conducting Town Hall meeting, food festivals, and sports activities every month for team members
- Overlooked talent acquisition of entire workforce more than 350 team members
- Responsible for point of contact in HR department
HR Management Trainee
Shakespeare and Co
Dubai
04.2015 - 12.2015
HR Intern
Aloft Hotel
Coimbatore
05.2014 - 07.2014
Education
MBA - HR
Karunya University
Coimbatore, India07.2015
Skills
- Ms Office
- Oasys – HRMS
- HRnet – HRMS
- HR OPAL - HRMS
- IDS - HRMS
- ACE - HRMS
- Micros
- P touch editor
- Sky Jana
- Confidentiality
- Goal-oriented
- Time management
- Adaptive to Dynamic Situation
- Attention to Details
- Conflict Management
- Teamwork
- Decision Making
- Problem solving
- Bias for Action & Proactive
- People Strategy
- Talent Acquisition
- Performance Management
- Compensation and Benefits
- Entrepreneurship
- Budgeting
- Computer Skills and Presentation
- Employee Lifecycle Management
- Recruitment & Exit Management
- Pre-Opening Specialist
Certification
- Certified for Best Restaurateur Business Plan
- Train the Trainer
- Cultivating Character
- Idea Generation and Business plan
- HR Toastmasters
- Supervisor of the Quarter 2024
Accomplishments
- Online ratings for team has been improved (Booking.com, Trip Advisor for 2023, 2022)
- Achieved Highest Training Hours in assigned property for 2023.
- Reduce Attrition Rate for 2022, 2023, 2024.
- Re-Structure HR Policies for 2024.
- Designed and implemented HR & LD Metrics Reports in 2023.
- Designed and Implemented Performance Appraisal Forms and competencies for 2023.
- Pre-Opening Member of ECOS Hotel, Corp Yanbu Hotel. Reduce attrition rate below 29% yearly 2019-2020.
- Implemented safety measures in workplace and team members housing for Go-safe (Covid19) audit, ISO audit for certification.
- Improved online rating of Bahi team, regards to guest service and top rated luxury hotel in northern emirates of UAE.
References
- Mr. Vinod Kumar, Corporate HR Manager, Empee group, India, +91 99400 18499
- Mr. Jawahar Shantharaj, Corporate HR & LD Manager, HMH Group of Hotels, Dubai, UAE, +971 58 816 0558
- Mrs. Aseema Fernandes, Human Resources Manager, Bahi Ajman Palace Hotel, Ajman, UAE, +971 50 386 7245
Personal Information
Title: People & Culture Professional
Timeline
Cluster Assistant Manager - HR
Triangle Properties Developers Pvt. Ltd (Melange group of Hotels) & Talera Holdings
08.2024 - Current
Cluster HR & LD Generalist (Acting Assistant HR Manager)
Bahi Hotels, Coral Hotels, ECOS Hotels, Corp Hotels, EWA Hotels
07.2021 - 07.2024
HR Administrator
Bahi Ajman Palace Hotel
07.2019 - 07.2021
Cluster HR Assistant
Flora Hospitality
10.2017 - 06.2019
Human Resources Coordinator
Feathers Hotel
07.2016 - 09.2017
HR Management Trainee
Shakespeare and Co
04.2015 - 12.2015
HR Intern
Aloft Hotel
05.2014 - 07.2014
- Certified for Best Restaurateur Business Plan
- Train the Trainer
- Cultivating Character
- Idea Generation and Business plan
- HR Toastmasters
- Supervisor of the Quarter 2024
MBA - HR
Karunya University
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