Joseph Froglia
Hobart
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at James Chrysler Dodge Jeep Ram. Proven ability to enhance customer satisfaction through meticulous attention to detail and effective problem-solving. Experienced in inventory management and training, ensuring operational efficiency and a positive dealership experience.
Overview
5
5
years of professional experience
Work History
Porter/Detailer
James Chrysler Dodge Jeep Ram
Cedar Lake, IN
05.2025 - Current
- Maintained cleanliness of dealership lot and vehicles, ensuring positive customer impressions.
- Assisted in vehicle delivery and setup, enhancing customer satisfaction through attention to detail.
- Supported service department by organizing keys and maintaining inventory accuracy for efficient operations.
- Conducted regular inspections of vehicles, identifying potential issues to report to service technicians promptly.
- Trained new porters on operational procedures and best practices for maintaining dealership standards effectively.
- Performed cleaning and maintenance duties as directed.
Sales Lead Keyholder
Vans
02.2021 - 05.2025
- Assisted customers with product selection and provided exceptional service.
- Learned inventory management systems to maintain stock levels effectively.
- Supported sales team in achieving daily targets through proactive engagement.
- Participated in visual merchandising to enhance store presentation and appeal.
Education
High School Diploma -
Merrillville High School
Merrillville, INSkills
- Customer service
- Strong work ethic
- Problem-solving
- General labor
- Valid Driver's license
- Punctual and dependable
Timeline
Porter/Detailer
James Chrysler Dodge Jeep Ram
05.2025 - Current
Sales Lead Keyholder
Vans
02.2021 - 05.2025
High School Diploma -
Merrillville High School