- Coding and Programming
- Outdoor Recreation
Joseph Gregory
Quality Improvement Sr. Coordinator
Lafayette,IN
Summary
Dynamic Quality Improvement Senior Coordinator at Maximus with a proven track record in enhancing team productivity and mentoring talent. Skilled in project scheduling and team leadership, I established key performance indicators that drove data-driven decisions, ensuring successful project execution and alignment with organizational goals.
Professional coordinator with proven track record in managing complex projects and coordinating team efforts for optimal results. Known for strong focus on team collaboration and delivering consistent outcomes. Highly adaptable and reliable, with skills in project management and stakeholder communication.
Overview
4
4
years of professional experience
Work History
Quality Improvement Senior Coordinator
Maximus
04.2023 - Current
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Mentored junior team members, providing guidance on career development opportunities and fostering a supportive learning environment.
- Managed cross-functional teams for successful project execution, ensuring timely completion of tasks within budget constraints.
- Established key performance indicators for departmental goals, enabling more accurate tracking of progress towards objectives and facilitating data-driven decision-making processes.
Eligibility Specialist
Maximus
09.2022 - 04.2023
- Assisted clients with accurate eligibility form, application and document completion.
- Communicated with people from various cultures and backgrounds on application process.
- Established databases to track, analyze and automate eligibility application processes.
- Processed and certified documents for accuracy and compliance with government regulations.
- Documented comprehensive budget details, monitoring income sources
Eligibility Specialist
Conduent
08.2021 - 09.2022
- Maintained up-to-date knowledge of program policies and regulations, providing accurate guidance to both clients and colleagues.
- Advised clients on steps to take in order to maintain or regain program eligibility, fostering long-term success and benefits for those served.
- Managed caseloads effectively, balancing workload demands while maintaining timely completion of tasks.
Education
High School Diploma -
Thomas A. Edison Jr. Sr. High School
3304 Parkside AvenueLake Station, IN 4640506.2014
Skills
Meeting facilitation
Proposal writing
Problem-solving
Team leadership
Team collaboration
Project scheduling
Interests
Timeline
Quality Improvement Senior Coordinator
Maximus
04.2023 - Current
Eligibility Specialist
Maximus
09.2022 - 04.2023
Eligibility Specialist
Conduent
08.2021 - 09.2022
High School Diploma -
Thomas A. Edison Jr. Sr. High School
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