JOSEPH NITHIN REDDY
Hyderabad
Summary
Dynamic Property Manager with a proven track record at The Hosteller, excelling in tenant relations and maintaining an ORM score above 92. Skilled in property maintenance and staff training, I effectively coordinate vendor services and ensure high standards of safety and customer satisfaction. Strong communicator dedicated to enhancing operational efficiency.
Overview
4
4
years of professional experience
Work History
Property Manager
The Hosteller
HYDERABAD
08.2025 - Current
- Managed tenant relations to ensure satisfaction and promptly resolved issues.
- Coordinated property maintenance and repairs with contractors to uphold property standards.
- Conducted property inspections to maintain standards and safety.
- Trained staff on property management systems and procedures.
- Maintained Fixed Asset register for the property
- Monitored online reputation management score by assessing customer feedback and implementing targeted strategies.
- Exercised direct supervision over property staff.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
NIGHT AUDITOR / NIGHT RECEPTIONIST
Concorde Hotel
Fujairah
05.2023 - Current
- Managed and oversaw all overnight duties at the front desk.
- Checked in and out guests while ensuring confidentiality of personal information.
- Ran audit reports and journals from credit card and computer systems.
- Handled reservation inquiries, cancellations, and amendments.
- Accurately executed cash handling and safety deposit box procedures.
- Prepared daily management reports to support operational decision-making.
- Monitored status of third party reservations, discounts, and promotional programs.
- Conducted hotel tours for prospective guests and corporate accounts, identifying needs for special events and business meetings.
- Worked in Fujairah, UAE
GUEST SERVICE AGENT
Studio m Arabian Plaza by Millennium Hotels
Dubai
11.2021 - 04.2023
- Managed guest check-in and check-out processes, ensuring a smooth and efficient experience.
- Served as primary point of reference for guests, addressing inquiries and fulfilling requests.
- Welcoming customers upon entrance and confirming reservations.
- Processing guest payments and managing bills.
- Collecting payment from guest or room charge account if already paid in advance.
- Issuing receipts or other documentation as requested by guests and the checklist continues to increase.
- Assessed customer needs and provided personalized suggestions for activities and hotel facilities.
- Answering the phone and making reservations, taking and distributing messages or mail and redirecting calls.
- Worked in Dubai, UAE, providing exceptional customer service.
Education
Bachelor of Hotel Management -
KL University
India01-2019
Skills
- Property maintenance
- Inspection management
- Maintenance coordination
- Facility coordination
- Property administration
- Vendor negotiation
- Time management
- Staff training
- Customer service
- Effective communication
- Community engagement
- Reporting skills
Disclaimer
I hereby declare that all the particulars furnished above are correct, and I assure you that I will prove myself diligent and honest in the execution of my duties entrusted to me.
Languages
- Hindi
- English
- Hindi
Personal Information
- Passport Number: V3139347
- Date of Birth: 07/05/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Property Manager
The Hosteller
08.2025 - Current
NIGHT AUDITOR / NIGHT RECEPTIONIST
Concorde Hotel
05.2023 - Current
GUEST SERVICE AGENT
Studio m Arabian Plaza by Millennium Hotels
11.2021 - 04.2023
Bachelor of Hotel Management -
KL University