Summary
Overview
Work History
Education
Skills
Certification
Languages Known
Nationality
Father Name
Personal Information
Date Of Birth
Permanent Address
Affiliations
Accomplishments
Disclaimer
Timeline
Generic
JOSEPH RODRIGUES

JOSEPH RODRIGUES

Chennai

Summary

Team-driven scrum master knowledgeable in task prioritization, risk management and workflow optimization. Committed agile expert and accomplished Frontend Engineer with expertise in React JS, currently working at NIQ. Leveraged strong communication skills to enhance software solutions and streamline processes. Successfully collaborated with teams to implement innovative solutions, demonstrating proficiency in React JS and Dynamics CRM. Recognized for driving efficiency and achieving a 20% improvement in project delivery timelines.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Engineer

NIQ
CHENNAI
03.2024 - Current

FRONTEND

React JS

  • Built scalable and modular user interfaces using React.js with functional components and Hooks, leveraging Material UI (MUI) for consistent design systems, and modern ES6+ JavaScript for clean, maintainable code.
  • Integrated frontend with backend services through REST APIs.
  • Worked on end to end development of forms web application where user requests are created into Dynamics 365 CRM from React based app, handling request approval process via email, performing necessary CRUD operations on requests and syncing them back on D365 CRM and DB.

DATABASE

PostgreSQL

  • Designed and maintained relational database schemas using PostgreSQL.
  • Wrote optimized SQL queries for performance and scalability.
  • Ensured data integrity and handled migrations and backups.

API TESTING

Postman

  • Used Postman to test, validate, and document REST APIs.
  • Ensured correct request/response handling and authentication.

CI/CD PIPELINE DEPLOYMENT

Azure DevOps & Jenkins

  • Used CI/CD pipelines for automated build, test and deployment in Azure DevOps and later migrated to Jenkins.

VERSION CONTROL

Git & Bitbucket

  • Used Git for version control with structured branching and merging strategies.
  • Managed repositories, pull requests and code reviews using Bitbucket as well as Github.

DYNAMICS 365/POWER PLATFORM

  • Business Process Flows
  • Power Automate and Power Platform
  • Business rules
  • XRM Toolbox
  • Plugin development

SENIOR OPERATION ANALYST

ATHENA HEALTH
01.2021 - 03.2023
  • Perform tasks, or related responsibilities, and achieve the desired output on specified processes in healthcare RCM.
  • Connecting with the stakeholders on a daily basis to achieve the desired quality of service, as required by the standard operating procedure.
  • Support in the front-end development of the process to design the web application more efficiently.
  • Responsible for maintaining important logs and documentation regarding the details of the tasks performed.
  • Assisted the development team in using REACT.js to create a full-stack web application.

OPERATION ANALYST

ATHENA HEALTH
09.2019 - 12.2020
  • Identifying operational requirements and opportunities for improvement
  • Gathering information by observing workflows, reading company reports.
  • Determining appropriate methods to analyze operations, relevant information and data.

AR ANALYST

HCL TECHNOLOGIES
11.2017 - 09.2019
  • Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions
  • Manage A/R accounts by ensuring accurate and timely follow-up.

Education

MBA (Human Resource) -

Pondicherry University of Loyola college

B.TECH (Information Technology) -

DMI College of Engineering

HSC -

St. Bede's A.I.Hr.Sec.School

SSLC -

St. Bede's A.I.Hr.Sec.School

Skills

  • React JS
  • Material UI
  • Javascript, ES6, HTML5, CSS
  • PostgreSQL
  • Dynamics 365 CRM
  • Power Apps & Power Automate
  • XRM Toolbox
  • Communication Skills
  • Email drafting skills
  • Scrum master
  • Agile scrum
  • Scrum expertise

Certification

Professional Scrum Master I

Languages Known

  • English
  • Tamil

Nationality

Indian

Father Name

M.M.John Stanislas

Personal Information

Date Of Birth

04/24/95

Permanent Address

T-9,202 ,EMAAR Flats, 75 Vaithiyanathan street, Tondiarpet, Chennai, 600081

Affiliations

  • Cricket
  • Painting
  • Cooking

Accomplishments

  • Won the Best Presentation trophy at NIQ 2025
  • Best Team player award

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge and belief. I assure you that if I get a chance, I will work faithfully for the betterment of your esteemed concern.

Timeline

Engineer

NIQ
03.2024 - Current

SENIOR OPERATION ANALYST

ATHENA HEALTH
01.2021 - 03.2023

OPERATION ANALYST

ATHENA HEALTH
09.2019 - 12.2020

AR ANALYST

HCL TECHNOLOGIES
11.2017 - 09.2019

MBA (Human Resource) -

Pondicherry University of Loyola college

B.TECH (Information Technology) -

DMI College of Engineering

HSC -

St. Bede's A.I.Hr.Sec.School

SSLC -

St. Bede's A.I.Hr.Sec.School
JOSEPH RODRIGUES