JOSEPH JOY

• Direct Sales
• Lead Generation
• Strategy Formulation

• Executed company registration for a jewelry firm to enable commencement of operations in Singapore
• Launched advisory firm aimed at providing consultative services to MSME's in the areas of strategy, sales, business operations and digital transformation (www.smartchoices.co.in)
• Redesigned business model for a fish Exporter to help them rapidly transform and survive setbacks of the previous 4 years.

Qilo Technologies got absorbed by PeopleStrong in Dec 2019.

It is one of the leading HR tech solutions company with a wide variety of offerings in the HR space.

Here, I continued to be involved in leading sales for the business performance enabler solution that qilo had in its portfolio

Roles & Responsibilities:

• Help set the pre-sales engine to facilitate connects with new customer.
• Revenue generation through sales – Individual contributor role.

Qilo Technologies offers potential clients its product on the SaaS (Software as a Service) model and focuses on the strategy execution and performance management space. Formed in 2015, it is a bootstrapped firm with operations currently in India.

Roles & Responsibilities

• Identify and initiate initial discussions with investors to fuel qilo's growth initiatives.
• Formulate the strategic direction for the company to keep it relevant and profitable.
• Generate revenue through direct sales efforts.

BVC Ventures is the holding company of the BVC group of companies with teams having decades of experience, a strong global network and strategic industry partnerships and relationships.

I was promoted to the holding company from BVC Logistics to head its newly formed department of Strategy.

Roles & Responsibilities:

• Overseeing all aspects of the ecommerce Logistics division of the group company BVC Logistics.
• Evaluate companies that connect with us seeking investments.
• Generate plans to execute strategic initiatives for the group companies.
• Evaluate and execute the launch of new services in line with the groups' core strength.

BVC Logistics is a 55-year-old company, market leader in the secure logistics space in India. BVC is present in both the B2B and B2C space in valuable cargo movement.

At BVC I started out as a Business Analyst for 2 years and then progressed as Head – Strategic Initiatives.

Roles & Responsibilities:

• Overseeing all aspects of the ecommerce Logistics division.
• Providing strategic insights leading to process improvements in Sales & Operations, primarily aimed at building efficiencies across the board.
• Collating, Analyzing and inferring data patterns in the various business divisions.
• Presenting the data effectively to the senior management to facilitate strategic decisions.
• Finalize the budgets across various Business units in conjunction with the CEO.
• Business Analysis and designing process improvement matrices.
• Solutions and crisis management including designing response mechanisms

Key tasks accomplished.

• Successfully led the formation of the company's ecommerce Division including Oversight, Control, Financial handling and Marketing across multiple platforms.
• 100% increase in revenue FY 2017-2018 – ecommerce Division.
• Led the AEO accreditation for the company's sub groups successfully.
• Designed the Process management and oversight for the Internal Repository services.
• Instrumental in producing the group companies first and only corporate video.

Bezalel Jewellers is a small firm engaged in the sale and purchase of rough & polished diamonds, bullion and in the manufacturer of customized diamond jewellery.

Roles & responsibilities.

• To increase client database and company footprint.
• Building the brand image through creating SOPs for customer service and quality assurance.
• Setting up of e-commerce channels/Social Media Management.
• Online Vendor management.
• Product Development.
• Brand Management.

Soft skill training and HR consultancy were the primary products of Atiitya. Started by a young and successful HR professional who gave up the comparatively cushy life as a National Head HR in a major company to start her own firm offering a bouquet of services to corporates.

Roles & responsibilities.

• Targeting a database of existing clients.
• Identifying new clients.
• Effectively present Training solutions and other allied HR services.
• Key Account Manager and Client Handling.
• Business communication and ensuring continuous product education of the client(s).
• Client base generation and productivity execution.

A company that offers BPO services.

I worked in the team offering services to the National Rail Enquiries – UK, handling queries from customers using Britain's Rail services.

Achievements:

• Key team executive of 20-member Knowledge Champion Team.
• Team Leader, shown potential by winning various intra/inter-department competitions.
• Best soft skills, client management and operational productivity.
• Recognition for Innovative Process and Product formation skills.

With the Knowledge Management Team, which in turn is a part of the Corporate Team, which reports directly to the CEO.

Goldshield is a UK headquartered multinational firm with turnover of over 100 million pounds that dealt with the sale of over the counter drugs that primarily dealt with Arthritis.

Roles & Responsibilities.

• Creation / collation & distribution of information to enhance & sharpen the process & product knowledge of the contact support staff.
• Generation and distribution of performance reports.
• Designing modules based on training need analysis.
• Some of the other projects undertaken as part of the 'Corporate Team'.
• Assisted in creating the target P & L for a sub-division (PDM).
• Assisted in the post-strategy meetings of the company that is held every 6 months.

Assisted the Director of Marketing in the various elements of marketing and administration for close to 5 months.

Roles & Responsibilities.

• Conducting Market research & Market analysis.
• Assisted in developing a suitable business plan.
• Liaison with key organizations / individuals as a part of strategic brand networking.

Fem Care was a medium sized company that was in the FMCG space and a market leader in selling fairness creams.

I was part of NuNet, a Direct Marketing Division of Fem Care Pharma Ltd. as a Business Development Executive.

Roles & Responsibilities.

• Identifying prospective business associates, channel partners and qualifying the leads based on potential and commitment.
• Identifying suitable candidates for the role of Business Associates and educating them on the business model of the company & its products.
• Developing Sales & Marketing collaterals: Creating & developing presentations and educative material for Business Associates.
• Developing sales promotional strategies and collaterals for events and promotions, mail and telemarketing campaigns to create awareness, develop and penetrate the market.
• Proposal drafting: Worked on developing the quarterly marketing plan.
• Involved in the strategic planning for the division.
• Analyzing market trends and competitors' strategies and providing continuous feedback on market trends to the Business Head.
• Managing Business Associates and aiding them to develop and grow their business.

• Groove was the Cambata groups foray into the world of music retailing.
• My role as a Music Executive involved helping/guiding the visitor/customers with their choice of music genre, executing various promotions and events planned from time to time.
• Roles & Responsibilities:.
• Music and audio entertainment specialist.
• Keeping track of the latest music.
• Helping to upkeep the look and feel of the store.
• Operating the DJ console.