Traveling and exploring diffrent cultures, singing, playing piano, sports, Leadership, teamwork, dicipline, and curiosity
Joseph Sunny
System Administrator
Bengaluru,KA
Summary
Dynamic System Administrator with a proven track record at Indian Academy, enhancing system reliability through proactive monitoring and timely updates. Skilled in technical support and problem-solving, I fostered effective communication, significantly improving issue resolution times. Committed to optimizing processes and ensuring seamless operations in fast-paced environments.
Offering strong analytical skills and aptitude for problem-solving, ready to learn and develop in dynamic IT environment. Brings understanding of network configurations and system maintenance, easily adaptable to new technologies and environments. Ready to use and develop skills in troubleshooting and security protocols in System Administrator role.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level System Administrator position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
2
2
Certifications
7
7
Languages
Work History
System Administrator
Indian Academy
06.2025 - Current
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Administrative Assistant
04.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Onboarding Specialist
Croma Retail
04.2021 - 09.2021
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Education
Bachelor of Arts - Psychology
Indo Asian Academy Degree College
Bangalore 04.2001 -
Skills
System monitoring
Additional Information
Proficient in English, Malayalam, Tamil, Tagalog, Kannada.
Strong knowledge of desktop trouble shooting and maintenance of systems.
Completed certifications in Hardware and networking in Jetking and completed Business process outsourcing in DB Best Academy.
Eligible to work in Philippines and open to international relocation.
Excellent communication, adaptability in multicultural environments, and problem-solving mindset.
Passionate about continuous learning, technology, and teamwork.
Certification
Diploma in Hardware and Networking
Interests
Playing Cricket, Playing music, Drawing, Gaming, Singing.
Playing cricket- Helps me build teamwork, leadership, and strategic thinking.
Playing music- Enhances creativity and focus.
Drawing- Improves attention to detail and patience.
Gaming- Develops problem-solving, decision-making and quick learning skills.
Singing- Boosts confidence, expression, and discipline.
Timeline
System Administrator
Indian Academy
06.2025 - Current
Administrative Assistant
04.2023 - 12.2024
Buisness process outsourcing
02-2022
Onboarding Specialist
Croma Retail
04.2021 - 09.2021
Diploma in Hardware and Networking
02-2021
Bachelor of Arts - Psychology
Indo Asian Academy Degree College
04.2001 -
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