Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Joseph Xavier

Joseph Xavier

Sales assistant and technician
Perumbavoor,Kerala

Summary

Service-orientated individual with more than 6 years working as Technician for Angamaly Stove Centre organisation. Determined and experienced in diagnosing issues and performing repairs.

Meticulous technician with strong background in technical repair roles. Enforces compliance with regulatory requirements and local codes. Maintains strong awareness of health and safety protocols to reduce risks.

Hard-working sales man with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience

Work History

Technician

Angamaly stove center
Angamaly , India
06.2020 - Current
  • Tested and evaluated equipment performance to determine need's
  • Addressed technical support requests and completed effective resolutions within given timeframes
  • Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
  • Maintained a clean working environment, upheld compliance with health and safety regulations.
  • Used hand and power tools to install or repair electronic components and assemblies.
  • Communicated with customers to explain required repairs or replacements.

Sales assistant

ANGAMALY STOVE CENTER
Angamaly, India
04.2019 - Current
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Utilised excellent communication skills to provide detailed product information.
  • Built strong relationships with regular customers for repeat business.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Processed returned or exchanged items and provided refunds to customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Accepted card, cash and cheque payments in POS register

Education

Certificate of Higher Education - Plus two

Nalandha academy
Kochin
04.2020

Diploma of Higher Education - Diesel mechanic

Balanagar ITI
Anagamaly
03.2017

Diploma of Higher Education - Printing technology

Viani printings
Kochi
05.2015

Skills

Basic accounting

undefined

Languages

Malayalam
Bilingual or Proficient (C2)
A1
English
Upper intermediate (B2)
A1
Hindi
Intermediate (B1)
A1
Tamil
Intermediate (B1)
A1

Interests

Driving

Sightseeing

Travelling

Learning new things

Timeline

Technician

Angamaly stove center
06.2020 - Current

Sales assistant

ANGAMALY STOVE CENTER
04.2019 - Current

Certificate of Higher Education - Plus two

Nalandha academy

Diploma of Higher Education - Diesel mechanic

Balanagar ITI

Diploma of Higher Education - Printing technology

Viani printings
Joseph XavierSales assistant and technician