Joseph Xavier
Sales assistant and technician
Perumbavoor,Kerala
Summary
Service-orientated individual with more than 6 years working as Technician for Angamaly Stove Centre organisation. Determined and experienced in diagnosing issues and performing repairs.
Meticulous technician with strong background in technical repair roles. Enforces compliance with regulatory requirements and local codes. Maintains strong awareness of health and safety protocols to reduce risks.
Hard-working sales man with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
Work History
Technician
Angamaly stove center
Angamaly , India
06.2020 - Current
- Tested and evaluated equipment performance to determine need's
- Addressed technical support requests and completed effective resolutions within given timeframes
- Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Used hand and power tools to install or repair electronic components and assemblies.
- Communicated with customers to explain required repairs or replacements.
Sales assistant
ANGAMALY STOVE CENTER
Angamaly, India
04.2019 - Current
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Utilised excellent communication skills to provide detailed product information.
- Built strong relationships with regular customers for repeat business.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Updated product labelling and pricing to reflect discounts and offers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Processed returned or exchanged items and provided refunds to customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Accepted card, cash and cheque payments in POS register
Education
Certificate of Higher Education - Plus two
Nalandha academy
Kochin04.2020
Diploma of Higher Education - Diesel mechanic
Balanagar ITI
Anagamaly03.2017
Diploma of Higher Education - Printing technology
Viani printings
Kochi05.2015
Skills
Basic accounting
undefinedLanguages
Malayalam
Bilingual or Proficient (C2)
A1
English
Upper intermediate (B2)
A1
Hindi
Intermediate (B1)
A1
Tamil
Intermediate (B1)
A1
Interests
Driving
Sightseeing
Travelling
Learning new things
Timeline
Technician
Angamaly stove center
06.2020 - Current
Sales assistant
ANGAMALY STOVE CENTER
04.2019 - Current
Certificate of Higher Education - Plus two
Nalandha academy
Diploma of Higher Education - Diesel mechanic
Balanagar ITI
Diploma of Higher Education - Printing technology
Viani printings