JOSEPH PARTHIBAN A

Dynamic and driven Store Manager with a wealth of experience in the industry. Proven ability to lead teams to success, through effective coaching, mentoring and training. Strong analytical skills and the ability to identify and capitalize on new business opportunities. A strategic thinker and problem solver with a track record of building lasting relationships with clients. Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

• Tamil
• English
• Telugu
• Hindi

• Driving & Analyzing Store P&L and Store health Index through Strong operations & Legal Compliances.
• Adhere the SOP Process & Conducting monthly audits to ensure smooth store operations.
• Create business strategies to expand store traffic & enhance Profitability.
• Daily Tracking & Monitoring the Cash tills & Cash management.
• Controlling Cost in various aspects including EB & HK Materials.
• Weekly / Monthly Review with Store Team & Zonal team to reach out the top line & bottom-line achievements.
• Prepare detailed report (Product / Category mix, SSPD, STR, KPI'S) to discuss with team to improve the business.
• Controlling Shrinkage by regular checks inwards and outwards in Inventory & Trail room management.
• Motivate team to meet Sales objective by training & mentoring staffs.
• Deliver excellent service to customers to ensure the high level of customers satisfaction.
• Responding to customers & concerns complaints and close the same with high customer satisfaction without making loss to company.
• Maintain Store hygiene to ensure high quality of Store ambience to customers.
• Ensuring the VM standards of the Store maintained all time and layouts are maintaining all the time, by doing weekly audits.

• Total Experience: 15 Years of Experience in Sales Operations & Customer Service
• Date of Birth: 03/19/90
• Gender: Male