JOSEPH DEAN HENRY
Cybersecurity Professional
Indianapolis
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
24
24
years of professional experience
7
7
Certifications
Work History
Supervisory Cybersecurity Advisor
Cybersecurity and Infrastructure Security Agency
11.2018 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Cyber Effects Operations Officer
United States Air Force Reserve
01.2001 - Current
- Current Director of Operations for 911 Communications Squadron supporting airlift operations (6 months)
- Supported the Department of the Air Force Chief Information Security Officer in development of policy, guidance, and governance (3 years)
- Served with Cyber National Mission Forces as Weapons Systems Operator and Mission Lead for operations specializing in defense of Industrial Control System (5 Years)
- Additional assignments with U.S. Transportation Command, Defense Information Systems Agency, and other communication squadrons.
- Current Director of Operations for 911 Communications Squadron supporting airlift operations (6 months)
Information Technology Management Specialist
Defense Information Systems Agency (DISA)
08.2009 - 11.2018
- Served in Agency Field Office at the United States Transportation Command as the Operations Officer ensuring operations, maintenance, and security of classified and unclassified networks (2 years)
- Served as Network Defense Operations Section Chief for Agency Cybersecurity Service Provider managing security of more than 100 Department of Defense entities (2 years)
- Serves as Battle Captain for agency's global operation center providing government oversight to 15 Network Operation Centers (5 years)
Education
MBA -
Lindenwood University
St. Charles, Missouri 05.2001 -
Bachelor of Science - Information Systems Management
University of Maryland University College
Adelphi, Maryland 05.2001 -
Skills
Presentations and public speaking
Analytical problem-solving
Client relationship management
Implementing cybersecurity standards
Risk assessment in cybersecurity
Implementing cybersecurity frameworks
Certification
Information Technology Infrastructure Library (ITIL)-Foundations
Timeline
Supervisory Cybersecurity Advisor
Cybersecurity and Infrastructure Security Agency
11.2018 - Current
Information Technology Management Specialist
Defense Information Systems Agency (DISA)
08.2009 - 11.2018
MBA -
Lindenwood University
05.2001 -
Bachelor of Science - Information Systems Management
University of Maryland University College
05.2001 -
Cyber Effects Operations Officer
United States Air Force Reserve
01.2001 - Current
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