Josh Gardner
Jeffersonville
Summary
I am a highly motivated individual with a proven ability to learn quickly,implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and under strict time constraints. In Addition to my strong commitment and desire to succeed in every assigned task; I am able to work independently or as a team, with unique ability to communicate effectively on all levels.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Branch Service Manager
Penske Truck Leasing
Elizabethtown, KY
01.2023 - Current
- Managed daily operations to ensure optimal branch performance and customer satisfaction.
- Led team training initiatives to enhance service quality and operational efficiency.
- Developed process improvements that streamlined inventory management and reduced turnaround time.
- Oversaw compliance with safety regulations, ensuring a safe working environment for all staff.
Maintenance Supervisor
Penske Truck Leasing
Louisville, KY
10.2018 - 01.2023
- Supervised maintenance operations, ensuring compliance with safety standards and regulations.
- Led team in diagnosing mechanical issues, implementing effective repair solutions.
- Managed scheduling for preventive maintenance, optimizing equipment uptime and reliability.
- Trained and mentored staff on best practices for maintenance procedures and safety protocols.
Technician/Technical Lead
Penske Truck Leasing
Louisville, KY
09.2012 - 10.2018
- Diagnosed and repaired mechanical issues in a variety of truck models, ensuring optimal performance and safety.
- Conducted routine maintenance checks, identifying potential problems before they impacted operations.
- Utilized diagnostic tools and software to troubleshoot engine malfunctions and electrical systems efficiently.
- Collaborated with team members to streamline repair processes, enhancing overall workshop productivity.
Customer Service Representative
Penske Truck Leasing
Louisville, KY
03.2012 - 09.2012
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in fueling and washing trucks to maintain operational efficiency. Supported the maintenance of truck cleanliness and fuel levels for reliable performance.
- Facilitated customer inquiries and resolved issues to support overall service excellence.
Entry Level Technician
Sears Auto Center
Rancho Cucamonga, CA
06.2011 - 02.2012
- Performed routine maintenance services, ensuring adherence to industry standards and safety protocols.
- Streamlined workflow processes, enhancing efficiency in service delivery and customer satisfaction.
Apprentice Electrician
CC&D Electric Inc
Temecula, CA
07.2009 - 06.2011
- Installed electrical systems according to blueprints and specifications.
- Conducted routine maintenance checks on electrical equipment to ensure functionality.
- Collaborated with senior electricians on complex projects, enhancing technical skills and knowledge.
Education
Automotive/Diesel Industrial Technology
Universal Technical Institute
Rancho Cucamonga, CA01-2011
High School Diploma -
A. B Miller
Fontana, CA05-2009
Skills
- Staff training and development
- Team leadership
- Customer interaction
- Multitasking and organization
- Troubleshooting
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Work Planning and Prioritization
Certification
- 609/608 Certified
- ASE Certified
Timeline
Branch Service Manager
Penske Truck Leasing
01.2023 - Current
Maintenance Supervisor
Penske Truck Leasing
10.2018 - 01.2023
Technician/Technical Lead
Penske Truck Leasing
09.2012 - 10.2018
Customer Service Representative
Penske Truck Leasing
03.2012 - 09.2012
Entry Level Technician
Sears Auto Center
06.2011 - 02.2012
Apprentice Electrician
CC&D Electric Inc
07.2009 - 06.2011
Automotive/Diesel Industrial Technology
Universal Technical Institute
High School Diploma -
A. B Miller