Josh Libby
7245 N County Rd 500 W
Summary
Dynamic Store Manager with extensive experience at The Home Depot, excelling in driving results and associate engagement. Proven track record in enhancing customer satisfaction and driving sales through effective training and merchandising strategies. Committed to fostering a positive work environment while achieving operational excellence and minimizing shrink.
Overview
19
19
years of professional experience
Work History
Store Manger
The Home Depot
03.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and assocaites
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximized sales and minimized shrink through excellent customer service and great operational processes
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
The Home Depot
06.2017 - 03.2020
Operations Associate Manager
The Home Depot
02.2016 - 03.2017
Merchandising Assistant Store Manager
The Home Depot
04.2013 - 02.2016
Department Supervisor
The Home Depot
06.2011 - 04.2013
Store Manger
Radio Shack Corporation
01.2008 - 06.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Rural King
10.2006 - 01.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Jefferson Hight School
Lafayette, INSkills
- Training and mentoring
- Friendly and positive
- Store merchandising
- Employee training
- Work Planning and Prioritization
- Strategic thinker
- Team development
Timeline
Store Manger
The Home Depot
03.2020 - Current
Store Manager
The Home Depot
06.2017 - 03.2020
Operations Associate Manager
The Home Depot
02.2016 - 03.2017
Merchandising Assistant Store Manager
The Home Depot
04.2013 - 02.2016
Department Supervisor
The Home Depot
06.2011 - 04.2013
Store Manger
Radio Shack Corporation
01.2008 - 06.2011
Assistant Manager
Rural King
10.2006 - 01.2008
High School Diploma -
Jefferson Hight School
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