JOSHNARANI SAHU
SURAT
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
GROWDER TECHNOVATIONS PVT LTD.
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Maintained protocol throughout routine work days and special events.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
- Organized company events and conferences, resulting in increased employee engagement and networking opportunities.
Tele-caller
Kotak Mahindra Bank
01.2023 - 05.2023
- Improved customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
- Collaborated with marketing teams to develop and execute promotional strategies.
Education
No Degree - COMPUTERS
NICET COMPUTER
KORAPUT08.2022
Bachelor of Arts - ECONOMICS HONOURS
Berhampur University
Berhampur07.2022
Skills
- Excellent Grasping Power
- Good Communication Skills
- Positive Attitude
- Enthusiastic Team Player
- Customer Service
- Computer Skills
- Office Administration
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Gujarati
Intermediate (B1)
Timeline
Administrative Assistant
GROWDER TECHNOVATIONS PVT LTD.
06.2023 - Current
Tele-caller
Kotak Mahindra Bank
01.2023 - 05.2023
No Degree - COMPUTERS
NICET COMPUTER
Bachelor of Arts - ECONOMICS HONOURS
Berhampur University
Similar Profiles
Anshooman GiriAnshooman Giri
Web Developer at Sunlux Technovations Pvt. Ltd.Web Developer at Sunlux Technovations Pvt. Ltd.
Gnanendra Reddy ChetlaGnanendra Reddy Chetla
Assistant Manager at Site Operations at Sunlux Technovations Pvt LtdAssistant Manager at Site Operations at Sunlux Technovations Pvt Ltd
Apoorv MathurApoorv Mathur
Business Development Manager at A R TechnovationsBusiness Development Manager at A R Technovations