Josh Siva Ananth Kumar Vasamsetti
Visakhapatnam
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Possess strong communication skills, ability to multitask and resolve conflicts effectively. Demonstrated history of improving front office operations and contributing to overall business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Associate
The Paradise Resort and I-Com Marina Sea Hotel
Maffushi
03.2021 - 11.2022
- Responded to emails promptly and accurately.
- Verified identification documents from guests before issuing keys or access cards.
- Promoted office safety and security by confirming guests and maintaining visitor log book.
- Greeted customers upon arrival and provided them with outstanding customer service.
- Offered reception coverage to relieve staff during absences or breaks.
- Monitored office equipment and facilitated repairs, ensuring operational efficiency.
- Implemented office policies and procedures, ensuring compliance and efficiency.
Education
Diploma in Hotel Management - Hotel, Resort And Restaurant Management
Rythm Institute of Hotel Management
Kozhikode, Kerala03-2021
High School -
Sri Mallikarjuna High School
Vijayawada03-2016
CME - Computer Engineering
AANM & VVRSR Polytechnic College
VijayawadaSkills
- Office safety procedures
- Customer service
- Document verification
- Reception management
- Office compliance
- Client relationship management
- Time management
- Effective planning
- Analytical thinking
Accomplishments
- Recognized as the Best Service Champion by I-Com Hotels of the Month
Certification
- Mobile Application Development
- Web Design
Technical Skills
- MS-Office
- C
- C++
- Java
- I-com internet options
- Web Design
- Computer Hardware
- Mobile Application Development
Hobbies
- Badminton
- Travelling
Languages
- English
- Telugu
- Hindi
Timeline
Front Office Associate
The Paradise Resort and I-Com Marina Sea Hotel
03.2021 - 11.2022
Diploma in Hotel Management - Hotel, Resort And Restaurant Management
Rythm Institute of Hotel Management
High School -
Sri Mallikarjuna High School
CME - Computer Engineering
AANM & VVRSR Polytechnic College
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