Joshua David

Job Description:
Gathered complete requirements, documented use cases, process flows, wireframes, and user stories from scratch.

• Provided solutions to achieve objectives and conducted analyses like Persona and Competitor Analysis.
• Created granular User Stories, prioritized backlog items based on Business value and stakeholder inputs.
• Engaged regularly with the development team for clarity on backlog items and participated in sprint planning meetings.
• Managed full product lifecycle from design to deployment and upgrades.
• Conducted Scrum, Sprint Review, and Weekly Status Meetings to track development progress.
• Collaborated closely with designers to ensure UI meets requirements.
• Tracked development cycle to ensure timely deliverables.
• Provided solutions for app enhancements and improved user experience.
• Managed relationships between end users and development team.
• Assisted in product deployment in app stores and prepared use cases and stories in Pivotal Tracker.
• Worked with development team on API integration and conducted end-to-end analysis for mobile applications.
• Prepared process flows and wireframes for Power App scope.
• Owned Agile rituals and delivery management.
• Managed AI/ML and GEN AI projects, creating new use cases and suggesting AWS services for business.

AI/ML and GEN AI Experience:
1. GEN AI Use Case Identification: Identified GEN AI use cases within projects using client insights and project data. Presented use cases to clients, highlighting innovation opportunities.
2. Requirement Generation: Collaborated with clients to refine and develop GEN AI-specific requirements. Translated client needs into actionable requirements aligned with project goals.
3. Client Consultation: Engaged in ongoing discussions with clients to understand evolving GEN AI needs. Provided expert guidance on GEN AI adoption to address client challenges.
4. Use Case Demonstration: Demonstrated GEN AI use case feasibility through prototypes and mockups. Facilitated client feedback sessions to validate and iterate on use cases.
5. Innovation and Ideation: Led brainstorming sessions to explore new GEN AI use cases and solutions. Fostered a culture of innovation within the team, encouraging novel approaches to GEN AI.

Awards & Recognition:

• Top OKR CONTRIBUTOR AWARD,
• Above and Beyond Call of Duty Award,
• Most Valuable Player Award.

- Interacted with clients to gather requirements, conducted IPA sessions, product demos, and participated in presales activities.
- Communicated product vision, scope, and purpose to the development team.
- Utilized reservation systems like Sabre, Amadeus, etc., for service integration with the product.
- Created granular User Stories reflecting actual requirements and benefits, importing them into the product backlog as epics and stories.
- Maintained and prioritized the Product backlog items based on Business value & stakeholder inputs.
- Engaged regularly with the development team, participated in sprint planning meetings, and facilitated tradeoffs and requirement clarification.
- Facilitated and attended Sprint planning, review, daily scrum, and retrospective meetings with the development team.
- Engaged with management executives to remove blockers affecting team goals.
- Continuously engaged with customers and stakeholders to ensure the right solution was being built.
- Inspected developed solutions for acceptance or rejection, and obtained UAT sign-off for accepted solutions.
- Monitored sprint and project progress, development team capacity, and calculated development team velocity.
- Directly involved in requirement gathering, documentation, time estimation, and project planning.
- Utilized different Travel APIs like Trip Jack, RedBus, etc., for service integration with the product.
- Acted as the single point of contact for customers for project-related information or discussions and negotiations.
- Prepared documents such as Understanding document, Scope of work, Requirement Document, Requirement Prioritization, etc.
- Liaised between business and technical personnel to ensure a mutual understanding of processes and applications.
- Participated in presales activities, product demos, and client training at the end of every sprint.
- Clarified issues with developers to validate designs and functional specifications.
- Conducted different demos between multiple merchants to ensure App stabilization and connection between Web & Mobile.
- Contributed to the solutioning aspect of the App and collaborated effectively with multiple teams like development, Client Team, QA, DevOps, Engineering, etc., to ensure successful product development.

Award & Recognition

• Best Fresher Award
• Best Chess Player award for three consecutive years.

- Managed multiple project allocations, overseeing daily deliverables and squad activities to ensure efficient project execution.
- Utilized ZOHO PROJECTS for project management tasks, demonstrating proficiency in project management tools.
- Spearheaded the day-to-day testing effort for projects, ensuring high-quality deliverables.
- Collaborated with Quality Assurance Analysts to develop 3D e-learning courses for employees, ensuring flawless performance on both Desktops and iPads.
- Created comprehensive module test plans and effectively managed testing timelines to meet project deadlines.
- Engaged with Developers and Quality Assurance teams to monitor testing progress and ensure adherence to project requirements.
- Ensured consistency and bug-free functionality of courses across all devices, enhancing user experience.
- Collaborated with Senior Quality Analysts to review requirements and ensure alignment with client expectations.
- Tracked project progress and monitored the performance of Quality Assurance Analysts, ensuring project milestones were met.
- Conducted cursory reviews of courses before final sign-off to uphold quality standards.

Received recognition as a,

• Top Performer demonstrating commitment and excellence in performance,
• Best Chess Player for two consecutive years.