Joshua Foresman
North Liberty
Summary
Dedicated Personal Shopper experienced in selecting, packing, and delivering customer orders. Achieved high productivity and efficiency through strong organizational skills and a focus on customer loyalty. Committed to delivering positive shopping experiences and supporting team success in fast-paced retail environments.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
South Bend
08.2023 - Current
- Assisted customers in selecting grocery items for online orders.
- Prepared and packed grocery orders for timely delivery.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Communicated with customers regarding order updates and substitutions.
- Confirmed order details with customers and sourced items from additional stores, expediting transfers to delivery drivers for timely fulfillment.
- Tracked outgoing orders to provide shipping status to customers.
- Packaged items with appropriate materials to prevent damage during shipping.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Maintained organized and clean work areas, enhancing productivity and ensuring worker safety.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Offered virtual shopping consultations for clients unable to meet in person.
- Asked store associates for help locating missing products.
- Completed pickup and shopping orders for customers within local area.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Operated scanning equipment to track product availability and location.
- Operated forklift and pallet jack to transport heavy loads.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Shopped at customer's selected store, verified replacements, selected freshest produce and meat, and ensured timely delivery to specified location.
- Shopped at customer's selected store, verified replacements, selected freshest produce and meat, and ensured timely delivery to specified location.
Education
John Glenn High School
Walkerton, INSkills
- Order preparation
- Grocery packaging standards
- Online ordering
- Customer service
- Customer relations
- Customer communication
- Complaint resolution
- Attention to detail
- Time management
- Planning and organization
- Problem solving
- Product knowledge
- Flexible scheduling
- Scanning equipment operation
- Product awareness
- In-depth Knowledge of the Warhammer 40,000 and Warhammer Fantasy hobbies
- Customer service
Timeline
Online Grocery Associate
Walmart
08.2023 - Current
John Glenn High School