Joshua Gnanaraj
Summary
Game tester with 2 years of experience working across multiple platforms throughout the testing phase. Proven expertise in ensuring quality by conducting manual testing, including test case development and execution, implementation of test plans, and bug tracking.
Overview
5
5
years of professional experience
Work History
Test Associate
iXie Gaming
10.2021 - Current
- Worked closely with developers to resolve bugs.
- Worked on Staging, and Production environments.
- Worked on customer reported tickets and verified them by reproducing and solving the same.
- Employing Test management sheets to track and document defects, maintaining a comprehensive record for further analysis.
- Performed Smoke, Sanity, Regression, Retesting, ADHOC, Monkey, Compatibility, Exploratory Testing according to the requirement.
- Tested new features during different phases like initial development, release, and maintenance.
- Tools used - JIRA, Bugsnag, Charles, ADB, iMazing, BrowserStack.
- Managed a team of up to 4 QA Testers as the Point of Contact (POC) in the absence senior POC.
- Created test plans for new features based on user stories or design documents.
- Training new testers to get familiarized with the design and meet project requirements.
- Good Bug writing skills (Used JIRA for bug reporting and follow-up)
- Creation of Bug Matrix for entire team of testers every week and submitting the same to QA Lead.
Customer Support Executive
Sun Business Solutions
11.2020 - 09.2021
- Resolving customer raised issues through telephone.
- Help customer to troubleshoot issues.
- Raising complaints and new orders on behalf of customers.
- Rewarded as best employee in terms of quality delivered.
Education
Diploma - Mechanical Engineering
M.I.E.T Polytechnic College
01.2017
High School -
01.2014
Skills
- Attention to Detail
- Adaptability
- Familiar with Agile frameworks
- Communication Skills
- Analytical and Problem-solving
- Team player
- Open to feedback
- Time management and critical thinking
Timeline
Test Associate
iXie Gaming
10.2021 - Current
Customer Support Executive
Sun Business Solutions
11.2020 - 09.2021
Diploma - Mechanical Engineering
M.I.E.T Polytechnic College
High School -
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