Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joshua Gonsalves

Joshua Gonsalves

Ahmedabad

Summary

To work in an environment which encourages me to succeed and grow professionally where i can utilize my skills and enhance my knowledge.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
5
5
Languages

Work History

Sr Recruiter Consultant

Jensen Kobain Solutions - MedicsPro
05.2024 - Current


  • Out of hours (OOH) Off-Shore UK Nursing division.
  • Booking shifts for Nurse’s in regards to their bands and qualification.
  • Handling any queries or escalation from both ends candidate and hospitals.
  • Building Rapport with the nurses(Candidates) and the hospitals. Coordination with the hospitals and the nurses for last minute bookings or cancellations.
  • Making daily reports, handovers and reporting it to Client team.
  • Maintaining daily log of team mate’s bookings, cancellations, availability of the candidate.
  • Team coordination with all the departments. Client team, Compliance team, Recruiters.

Recruiter Consultant

IMS (DRC Locums Limited)
5 2023 - 1 2024
  • Out of hours (OOH) Off-Shore UK Nursing division
  • Booking shifts for Nurse's in regards to their bands and qualification
  • Handling any queries or escalation from both ends candidate and hospitals
  • Building Rapport with the nurses(Candidates) and the hospitals
  • Coordination with the hospitals and the nurses for last minute bookings or cancelations
  • Making daily reports, handovers and reporting it to Client team
  • Maintaining daily log of team mate's bookings, cancellations, availability of the candidate
  • Team coordination with all the departments
  • Client team, Compliance team, Recruiters.

C.S.E(Customer Service Executive)

Spice Jet Airlines
05.2022 - 04.2023
  • Passenger Facilitation and ensure the highest standard of customer service
  • Having a welcoming and professional behavior towards the customers Enhancing revenue generation of the company
  • Handling transactions
  • Resolving customer query and complaints
  • System handling (check-in, boarding, Creating bookings, reports)
  • Handling IROPS (irregularities of operations)
  • Escorting passengers to flights with special attention and reduced mobility
  • Verifying Identification and Travel documents, as well as International flight documents
  • A Qualified load officer for Boeing 737-700/800/800 Max and De Havilland Canada Dash Q-400

Industrial Trainee

Taj Holiday Village Resort & Spa, Goa
06.2019 - 10.2019
  • Exposure in all four core departments: Front Office, Housekeeping, Food & Beverage Service, Food Production

Education

B.Sc in Hospitality & Hotel Administration -

Institute of Hotel Management
01.2018 - 04.2021

Skills

Excellent

Timeline

Sr Recruiter Consultant

Jensen Kobain Solutions - MedicsPro
05.2024 - Current

C.S.E(Customer Service Executive)

Spice Jet Airlines
05.2022 - 04.2023

Industrial Trainee

Taj Holiday Village Resort & Spa, Goa
06.2019 - 10.2019

B.Sc in Hospitality & Hotel Administration -

Institute of Hotel Management
01.2018 - 04.2021

Recruiter Consultant

IMS (DRC Locums Limited)
5 2023 - 1 2024
Joshua Gonsalves