Joshua Harkness
Indianapolis
Summary
Dynamic and customer-focused professional with experience at Starbucks, adept at up-selling and maintaining equipment. Proven ability to create engaging environments, ensuring customer satisfaction during peak hours. Skilled in public room maintenance and fostering discipline among children as an Assistant Camp Counselor, enhancing both safety and enjoyment in activities.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2023 - 03.2024
- Carefully listened to customer requests, creating personalized beverages.
- Pleasantly interacted with customers during busy times to encourage a positive, yet efficient environment.
- Worked with and maintained espresso machines, blenders, coffee brewers, coffee pots, and store other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service
- Quickly and efficiently served customers, controlling lines during rush periods.
Assistant Camp Counselor
Heritage Christian Summer Camp
06.2021 - 08.2022
- Safely guided groups of children through different camp activities.
- Worked with other camp counselors to create fun and interactive activities for campers.
- Worked with children of varying age and interest levels
- Taught campers about proper and respectful behavior
- Enforced rules to encourage discipline and compliance
Education
Bachelor of Science - Industrial Engineering & Integrated Business
Purdue University
West Lafayette, IN05-2028
High School Diploma -
Heritage Christian School
Indianapolis05-2024
Skills
- Public room maintenance
- Opening and closing duties
- Basic machine operation
- Up-selling
Timeline
Barista
Starbucks
07.2023 - 03.2024
Assistant Camp Counselor
Heritage Christian Summer Camp
06.2021 - 08.2022
Bachelor of Science - Industrial Engineering & Integrated Business
Purdue University
High School Diploma -
Heritage Christian School
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