Joshua Hogan

• Collected and analyzed user, survey, and operational data to support business strategy and product decisions

• Developed analytical reports translating technical insights into business recommendations

• Monitored key performance indicators (KPIs) to evaluate program performance and operational effectiveness

• Improved data reliability and reporting accuracy by implementing standardized validation workflows

• Collaborated with stakeholders to define reporting requirements and align analytics with business objectives

Supported organizational leadership by analyzing operational and user data, enhancing business decision-making and program performance.

Led technical teams responsible for maintaining operational systems and managing equipment readiness across large-scale operations.

• Analyzed equipment performance trends to identify system issues and improve maintenance efficiency

• Managed operational performance data for 200+ critical assets, ensuring accurate reporting and operational readiness

• Delivered operational reports and system readiness updates to leadership for strategic planning

• Supervised teams and improved task completion efficiency by approximately 30% through improved workflows

• Applied structured problem-solving and systems analysis to diagnose mechanical and operational failures

• Analyzed scheduling and service metrics to reduce operational expenses by approximately 15%

• Evaluated operational workflows to identify inefficiencies and opportunities for cost reduction

• Developed internal reporting processes to track productivity and service performance

• Supported management decision-making through operational reporting and data insights

Oversaw operational performance and service delivery processes, supporting business decisions with operational data analysis.