Joshua Jackson
Bangalore
Summary
Professional Dedicated Work force Management Analyst with 2 years of experience optimizing workforce efficiency and productivity. Proficient in forecasting, scheduling, and real – time monitoring to ensure seamless operations. Skilled in utilizing advanced software and analytical tools to analyze data, identify trends and implement strategic solutions. Proven track record of improving workforce performance and enhancing overall operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Workforce Management Analyst
Ernst and Young
03.2022 - Current
- Coordinated resource allocation for multiple projects, ensuring optimal utilization.
- Collaborate with project managers and department heads to identify staffing needs.
- Conducted regular performance analysis and provided actionable insights to management for process improvement initiatives.
- Generated reports and presented findings to management for decision making purposes.
- Proactively identified staffing challenges and developed customized scheduling solutions, resulting in improved resource allocation and increased efficiency within the resource management and service delivery teams.
- Develop and maintain resource management tools and reports to support decision-making.
- Optimized resource utilization through effective scheduling strategies, ensuring that resource schedules were updated accurately and in a timely manner on scheduling tools
- Regularly communicated with stakeholders to ensure alignment and address any concerns or issues.
- Partnered with stakeholders throughout the organization to gather input on process improvements that would lead to better utilization of scarce resources.
- Managed the scheduling of resources across multiple projects, ensuring timely delivery without compromising quality standards.
Education
Master of Business Administration (MBA) - Business Analytics
Indian School of Business and Computing
01.2022
Bachelor of Business Administration (BBA) - Human Resources Management
New Horizon College of Engineering
09.2020
Class XII -
Bethany Junior College (ISC)
05.2017
Class X -
Bethany High School (ICSE)
05.2015
Skills
- Problem-Solving
- Trend Analysis
- Teamwork and Collaboration
- Flexible and Adaptable
- MS Excel
- Time management abilities
- Critical Thinking
- Resource Planning
- Planning and Coordination
- Data Analysis
Certification
- Certified in SAP Training and Data Analytics
- Licensed EY Better Me - Agility - Bronze Learning, 09/01/23
- Licensed EY Better Me - Curiosity - Bronze Learning, 07/01/23
Accomplishments
- Earned EY Badges: Demonstrated strong attributes of purpose, agility, and curiosity through EY Badges program.
- Received EY Spot Award: Recognized for outstanding performance and exceptional contributions to the organization.
- Achieved E Rave Cards: Garnered praise from stakeholders and project managers for completing tasks with accuracy and efficiency.
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Kannada
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Workforce Management Analyst
Ernst and Young
03.2022 - Current
Master of Business Administration (MBA) - Business Analytics
Indian School of Business and Computing
Bachelor of Business Administration (BBA) - Human Resources Management
New Horizon College of Engineering
Class XII -
Bethany Junior College (ISC)
Class X -
Bethany High School (ICSE)