- Volunteering
- Design and Build Websites
Joshua Pearson
Greenwood,IN
Summary
Dynamic and results-oriented professional with a proven track record at Amazon MQJ9, adept in adaptive learning and peer mentoring. Excelled in enhancing employee performance through innovative training methods and collaborative learning, boosting team collaboration significantly. Skilled in Microsoft Office and exceptional at building relationships, I bring a blend of technical proficiency and interpersonal skills to foster growth and efficiency. Experienced with delivering comprehensive training programs that enhance team capabilities and performance. Utilizes effective communication and mentoring techniques to ensure thorough understanding of material. Track record of fostering collaborative and adaptable learning environments.
Overview
8
8
years of professional experience
Work History
Associate Learning Ambassador
Amazon MQJ9
10.2024 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
- Increased team collaboration by initiating regular knowledge-sharing sessions.
- Updated and maintained comprehensive library of training resources, accessible to all employees.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
- Enhanced learning experience of new employees by developing and delivering comprehensive training modules.
- Led transition to virtual learning platforms, ensuring uninterrupted training during remote work periods.
- Empowered employees to take charge of their learning paths with personalized development plans.
- Facilitated mentorship programs, pairing seasoned professionals with newcomers for enhanced learning opportunities.
- Worked with team to achieve sales goals for products.
- Established and maintained positive relationships with managers
- Worked with Area Managers and Process Assistants, taking processes like ATA/ Labor tracking in inbound.
- Provided feedback for inbound effectiveness
- Worked with Safety and RME to fix all second latches on every dock door
- Self reported if a process was done wrong in TDR
- Achieved PIT Cert
- Achieved Learning Ambassador
- Unofficially achieved PG
- Achieved TDR training
- Effectively work with T1's and create a positive rapport with T1's and with higher management.
- Effectively provided information on all processes within the sortation center.
- Facilitated multiple classes without issue to T1's
Contractor/Carpenter Apprentice
James Pearson Construction/ Repo Home Sales
06.2023 - 11.2024
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Hired and oversaw subcontractors to meet project needs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Assisted with movement of materials and equipment to job sites.
- Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
- Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
- Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
- Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
- Strengthened communication skills through daily interaction with clients, architects, suppliers, subcontractors, and other team members on various projects.
- Optimized tool maintenance routines, extending lifespan of essential equipment.
- Collaborated with electricians and plumbers to coordinate installations, enhancing overall project efficiency.
- Mastered use of power tools and machinery to expedite project workflows.
- Enhanced aesthetic appeal of finished projects by applying finishes and treatments to wood surfaces.
- Improved safety standards by maintaining clean and organized work environment.
- Fostered culture of safety by participating in regular training sessions and workshops.
- Contributed to reducing material waste, carefully measuring and planning cuts.
- Measured, cut and installed drywall, paneling and other materials.
- Cut and shaped materials to meet outlined measurements.
- Installed insulation, trim and other finishing touches.
- Specialized in foundations, framing and finish carpentry.
- Repaired damaged doors, windows and other structures.
- Managed inventory of tools, supplies and equipment.
- Assembled and installed furniture and cabinetry.
- Safely operated electric cordless and hammer drills and cutting torches.
Seasonal Associate
Amazon MQJ5
01.2023 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Regularly motivated my team to hit higher targets with scan rates
- Worked with Process Assistants to take up tasks outside of my regular training.
- Trained in shuttle dumping and worked mostly in fluid load and fluid unload.
Security Officer
Securitas Security Services USA/ Amazon IND1
12.2021 - 12.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Regularly monitoring the Hazmat cage and High Value cage, responding to accidental security door opens.
- Addressed to Operations on associates that did not scan their badge before or after entering/exiting Hazmat or High Value cages.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Associate
Amazon MQJ1
07.2021 - 12.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked vender receive managing inventory of packages and scanning them into a yellow tote to send them to AR floor to be packaged.
- Regularly stayed involved with peers and helped out waterspiders move pallets and restock yellow totes for scanners.
- Regularly motivated my team to hit higher targets with scan rates
- Worked with Process Assistants to take up tasks outside of my regular training.
Kitchen Manager
Moe and Johnny's
12.2018 - 12.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
- Created diverse and appealing menu, catering to wide range of dietary preferences and allergies.
- Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
- Motivated staff to perform at peak efficiency and quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Coordinated with catering staff to deliver food services for special events and functions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed unique events and special promotions to drive sales.
Kitchen Manager
Downtown Ollies
01.2017 - 12.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
- Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
- Optimized food presentation and plating techniques, elevating overall dining experience.
- Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
- Created diverse and appealing menu, catering to wide range of dietary preferences and allergies.
- Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Grill Cook
Dairy Queen Grill & Chill
08.2016 - 12.2017
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
- Established and maintained productive staff relationships for positive working environments.
- Verified order accuracy and quality ahead of service to maintain standards.
- Reduced food waste by implementing proper portion control and efficient cooking techniques.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Used cost-saving measures to maximize profits.
- Adhered to strict food safety regulations and hygiene standards.
- Prepared meals according to customer specifications.
- Trained new team members on kitchen operations and safety protocols.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Restocked stations and supplies during slower periods between rushes.
- Operated and maintained grills, fryers and other cooking equipment.
- Streamlined food preparation process, reducing order turnaround time.
- Contributed ideas during team meetings that led to more efficient kitchen layout.
- Trained new staff on grill operations, improving team efficiency and service speed.
Education
High School Diploma -
North Central Highschool
Indianapolis, IN05-2019
Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Training facilitation
- Classroom management
- Study techniques
- Problem-solving
- Time management
- Teamwork and collaboration
- Performance monitoring
- Team player
- Customer service
- Critical thinking
- Employee development
- Public speaking
- Relationship building
- Microsoft office
- Administrative functions
- Social media expertise
- Photography
- Multitasking
- Multitasking Abilities
- Teamwork
- Reliability
- Organizational skills
- Team leadership
- Active listening
- Self motivation
- Task prioritization
- Interpersonal skills
- Public relations
- Analytical thinking
- Conflict resolution
Interests
Timeline
Associate Learning Ambassador
Amazon MQJ9
10.2024 - Current
Contractor/Carpenter Apprentice
James Pearson Construction/ Repo Home Sales
06.2023 - 11.2024
Seasonal Associate
Amazon MQJ5
01.2023 - 06.2023
Security Officer
Securitas Security Services USA/ Amazon IND1
12.2021 - 12.2022
Associate
Amazon MQJ1
07.2021 - 12.2021
Kitchen Manager
Moe and Johnny's
12.2018 - 12.2019
Kitchen Manager
Downtown Ollies
01.2017 - 12.2018
Grill Cook
Dairy Queen Grill & Chill
08.2016 - 12.2017
High School Diploma -
North Central Highschool
Similar Profiles
Jigyasu AnandJigyasu Anand
Software Development Engineer in Test at Amazon(Amazon Autos)Software Development Engineer in Test at Amazon(Amazon Autos)
David BechbergerDavid Bechberger
Principal Graph Architect at Amazon - AWS - Amazon NeptunePrincipal Graph Architect at Amazon - AWS - Amazon Neptune
VIGNESH M SVIGNESH M S
Catalog Specialist at Amazon Prime Video & Amazon StudiosCatalog Specialist at Amazon Prime Video & Amazon Studios