Creative director and operations leader with 8 years in advertising client servicing and brand development. Successfully restructured creative departments and integrated AI-driven workflows, managing high-value accounts for major brands such as Amazon and ADP. Expertise in aligning creative execution with business objectives through technical proficiency and strategic operations. Recognized for innovative problem-solving and effective team management to drive business success.
Hi, I’m
JOSHUA THAKUR
Hyderabad
Summary
Overview
8
years of professional experience
Work History
Nukesynth Creative Services Limited
Creative Director
06.2025 - 02.2026
Job overview
- Established internal workflows and integrated AI tools into content pipeline, enhancing production process.
- Managed creative output for real estate sector while providing design leadership.
- Restructured creative department for operational independence, reducing reliance on external vendors.
Phoenix Live
Manager - Creative Operations & Client Servicing
10.2024 - 06.2025
Job overview
- Secured high-ticket accounts through comprehensive management from pre-sales to handover, overseeing recruitment of 7+ team members and collaborators to support project success.
- Executed high-pressure events for Tier-1 clients ADP and Amazon, ensuring seamless delivery and client satisfaction.
- Spearheaded a comprehensive brand refresh, including new brand guidelines, website redesign, and brand films.
- Earned two performance bonuses for excellence in creative impact and fostering a positive operational culture.
Independent Consultation
Creative Strategist & Project Architect
06.2024 - 06.2025
Job overview
- Curated and led specialized project teams of 50+ creative professionals across branding, advertising, and experiential events to drive innovative solutions.
- Consulted on complex client relationships in architecture and event production to enhance project outcomes.
- Adopted cutting-edge creative tools to deliver agile solutions tailored to independent clients' needs.
Tandem Digital
Business and Client Servicing Manager
05.2023 - 05.2024
Job overview
- Closed high-value deals in app design and development; translated client needs into functional user journeys to enhance user experience.
- Fostered strategic partnerships to support company growth and coordinated internal recruitment for 5 key roles.
- Secured comprehensive health insurance for entire team to enhance employee well-being.
Bakarmax
Business and Client Servicing Executive
12.2021 - 05.2023
Job overview
- Managed 10+ high-ticket projects for brands including Cred, Digit Health Insurance, and KIINZ, ensuring client satisfaction and project alignment with brand goals.
- Collaborated with high-profile talent such as Abish Mathew and Varun Grover on creative productions, enhancing project visibility and engagement.
- Owned full project lifecycle: ideation, scriptwriting, sound design, and virtual VO coordination, delivering cohesive and impactful creative outputs.
Shootorder
Key Account Manager
05.2021 - 12.2021
Job overview
- Developed strategic account plans to align with client needs and company goals.
- Managed relationships with key clients to ensure ongoing satisfaction and retention.
- Led cross-functional team of 14 across 9 diverse brand accounts to deliver integrated marketing solutions.
- Coordinated cross-functional teams to deliver integrated solutions for clients.
Whacked Out Media
Business Development Manager
01.2019 - 04.2021
Job overview
- Promoted to Manager within 2 weeks of closing PVR/SPI Cinemas account, reflecting strong negotiation and relationship-building skills.
- Developed strategic partnerships to enhance brand visibility and market reach.
- Managed award-winning talent and developed new Intellectual Properties (IPs) for regional music promotion, enhancing brand visibility and audience engagement.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to create targeted marketing campaigns.
Education
Annapurna International School For Film And MediaHyderabad
BFA from Advertising and Digital Marketing
01.2019
University Overview
Bishop Cotton SchoolShimla
Higher Secondary Education
University Overview
Skills
- Content strategy
- Brand development
- Brand and social media strategy
- Creative operations management
- Adobe Creative Suite proficiency
- Project management
- Strategic planning
- Event planning
- Team leadership
- Team collaboration
- Problem solving
- Creative thinking
Projects
Projects
- Artists & Media Manager, Pinecone Records, 01/01/19, Present
- Co-Founder, OverSteer, 01/01/21, 01/01/23
- Business Partner, Steam Picks Momos, 01/01/21, 01/01/23
Technical Skills
Technical Skills
Adobe Premiere Pro, Logic Pro, Adobe Audition, Adobe Lightroom, Adobe Indesign, Figma, Adobe Photoshop, Brand Strategy, Social Media Strategy, Creative Operations, Business Development, Client Relations, Event Planning, Community Management, Project Management, Team Leadership, Administrative Support, Time Management, Flexibility & Adaptability, Receptiveness to Feedback, English, Native/Professional, Hindi, Fluent, Punjabi, FluentTimeline
Creative Director
Nukesynth Creative Services Limited
06.2025 - 02.2026
Manager - Creative Operations & Client Servicing
Phoenix Live
10.2024 - 06.2025
Creative Strategist & Project Architect
Independent Consultation
06.2024 - 06.2025
Business and Client Servicing Manager
Tandem Digital
05.2023 - 05.2024
Business and Client Servicing Executive
Bakarmax
12.2021 - 05.2023
Key Account Manager
Shootorder
05.2021 - 12.2021
Business Development Manager
Whacked Out Media
01.2019 - 04.2021
Annapurna International School For Film And Media
BFA from Advertising and Digital Marketing
Bishop Cotton School
Higher Secondary Education