
Results-driven transport driver and team leader with over four years of experience in logistics. Known for effective communication and attention to detail, contributing to improved delivery efficiency and customer retention.
Achieved timely and safe delivery of hazardous materials through effective management of loading processes. Streamlined communication with dispatch and fleet management to improve fuel delivery efficiency across Michigan and Northern Indiana. Established and nurtured relationships with third-party vendors to support operational success.
Managed the operation of tractor trailer, prioritizing safety and efficiency during transit.
Ensured protection of company and customer interests to prevent accidents and delays.
Managed customer complaint resolution by systematically gathering necessary information to support informed decisions and improve service quality.
Coordinated unloading operations for packaged goods and pallets from trailers, maintaining situational awareness to prevent accidents.
Supervised logistics at South Bend terminal, ensuring seamless operations across 150 doors and maintaining high standards for on-time deliveries and freight integrity.
Consistently met customer needs
Improved customer retention rates
Timely service to multiple clients
Safe lifting and lowering practices