Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Business Support Associate
INGRAM MICRO INDIA PRIVATE LIMITED
Chennai
2022.09 - Current
Product Handling -ZEBRA,NUMERIC,XEROX,ACER,FUJITSTU,CANON,GAJSHIELD on their own and supporting APPLE,LG, TARGUS Product on free hands.
Order Management and B2B End to End Process
Provided customer service support for inquiries, complaints, and returns.
Verifying the Product description ,Price,Quantity & Bill to & Ship to address tools using IMPULSE & MDG Portal.
Responsible for material movements ( Buying & Billing) in accordance with Contractual terms of the Client.
Co-ordinate with WH team regarding the In-ward related issues.
Working on Inventories from the Backlog report and clear the material lying on Warehouse.
Purchasing materials from Vendors & follow-up for the on-time delivery based on the request from Product & Sales team.
Communicate with the Vendors on Order loading and Providing Sales Order number.
Associate Agency Development Manager
MAX FINANCIAL SERVICES LTD
Madurai
2021.11 - 2022.07
Attending Business appointments and Claims Settlement Processing.
Handled Overseas Customers and providing Services.
Sales Manager
HDB FINICIAL SERVICE LIMITED
Madurai
2018.03 - 2020.06
Established relationships with key clients, while maintaining existing customer base.
Business Loans & Settlement Process.
Customer Relationship Executive
BLUE MOUNT PAPER AND BOARDS LIMITED
TIRUNELVELI
2015.09 - 2018.02
Created and maintained customer databases, segmenting customers into different categories based on their needs.
Analyzed customer feedback data and generated reports for senior management review.
HR EXECUTIVE
GRACE KENNET FOUNDATION
Madurai
2013.06 - 2015.07
Created and maintained personnel records in accordance with legal requirements.
BUSINESS DEVELOPMENT EXECUTIVE
IDBI INTECH
Madurai
2012.06 - 2013.05
Account Opening & Customer services
Education
MBA - Human Resources And Finance
St. Michael Institute of Management
Madurai
2011-06
Bachelor of Arts - B.Com
American College
Madurai
2009-06
Skills
Shipment Processing
Process Improvement
Performance Improvement
Complex Problem-Solving
Flexible Schedule
Decision-Making
Order Fulfillment
Time Management
References
References available upon request.
Timeline
Business Support Associate
INGRAM MICRO INDIA PRIVATE LIMITED
2022.09 - Current
Associate Agency Development Manager
MAX FINANCIAL SERVICES LTD
2021.11 - 2022.07
Sales Manager
HDB FINICIAL SERVICE LIMITED
2018.03 - 2020.06
Customer Relationship Executive
BLUE MOUNT PAPER AND BOARDS LIMITED
2015.09 - 2018.02
HR EXECUTIVE
GRACE KENNET FOUNDATION
2013.06 - 2015.07
BUSINESS DEVELOPMENT EXECUTIVE
IDBI INTECH
2012.06 - 2013.05
MBA - Human Resources And Finance
St. Michael Institute of Management
Bachelor of Arts - B.Com
American College
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