Joshua Solomon
Analyst - Retail operations
Chennai
Summary
Analytical and detail-oriented Analyst with over 5.5 years of experience in global and national banking services, specialising in loan processing, indexing, reporting, process management, document evaluation, and risk assessment. Proficient in evaluating financial statements and identifying potential risks, providing sound decisions that align with business goals. Demonstrated expertise in managing client relationships, with a proven track record of achieving business objectives. Recognised for excellence and awarded for going above and beyond the call of duty. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Analyst - Credit Card Verification
Commonwealth Bank of Australia, CBA
06.2024 - Current
- Evaluated customer creditworthiness and financial statements to determine credit limits with Commsee.
- Examined of over 50 credit card applications Daily , verifying applicant information to ensure accuracy and prevent fraud.
- Developed strong relationships with clients, establishing trust through consistent delivery of exceptional service.
- Improved customer satisfaction by efficiently processing credit card transactions and addressing inquiries.
- Ensured confidentiality of sensitive client information by adhering strictly to data protection policies and guidelines.
- Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all applicable standards.
Senior Associate Analyst -Digi Document Management
Commonwealth Bank of Australia, CBA
9 2022 - 06.2024
- Responsible for classifying, merging, splitting, and validating retail loan documents in Kofax by extracting loan-related documents from bankers, brokers, and customers.
- Validate auto-extracted information from source document.
- Accomplish of over 500 document validation daily within given SLA timing.
- Scrutinise all loan-related documents and validate applicant's income and liability.
- Ensure compliance with industry regulations and company policies by reviewing all loan files.
- Managed high volume of loan applications, prioritizing tasks to ensure timely completion according to deadlines.
- Upheld complete confidentiality of all submitted information according to release guidelines.
Senior Processing Officer
Standard Chartered Global Business Services
03.2022 - 09.2022
- Organized stock reconciliation on a daily basis and publish report to the country SPOC.
- Ensured all transactions are reconciled with clients at the transaction level for over 13 Accounts .
- Analyzed and balanced daily transactions for foreign currency and prepared reconciliation reports for multiple markets, using TLM and Microsoft Excel.
- Furnished hourly reports on closing balance and stock report to the Country representative.
- Effectively handled numerous inquiries and ensured requests are completed in a timely manner.
- Performed regular balance sheet reconciliations, analyzing discrepancies and making necessary adjustments to ensure accurate reporting of financial position at each period end.
- Managed and responded to correspondence and inquiries from Country SPOC
Senior Processing Officer
Computer Age Management Services
06.2019 - 03.2022
- Daily reconciliation of electronic data using IT.net Recon Operating System.
- Prepare scheme wise reconciliation statement on a daily and monthly basis.
- Minimized financial risk exposure through diligent monitoring of cash positions and daily reconciliation activities. Managed daily cash reconciliation, ensuring proper handling of income distribution among investors.
- Ensured bank debits and credits are accurately reflected in daily activities and make sure it matches with daily Treasury report of over 2 Banks.
- Reviewed and reconciled bank deposits, and analyze all payment sources.
- Ensured accuracy in reporting data by diligent attention to detail throughout reconciliation processes.
Education
MBA - Human Resources Management
University Of Madras Distance Education
Chennai 07.2019 - 08.2021
Master of Arts - M.Com
Madras Christian College
Chennai 07.2017 - 05.2019
Bachelor of Arts - B.Com
Madras Christian College
Chennai 06.2014 - 05.2017
Skills
Bank Reconciliation
Root Cause Analysis
Issue Identification
Workflow Analysis
Data Processing
Deadline Adherence
Account Reconciliation
Data Analysis
Time management abilities
Analytical Skills
Big Data Analytics
Data Integrity Assurance
Certification
Fundamentals of Capital Market Module NSE Academy.
Skills
Bank Reconciliation
Root Cause Analysis
Issue Identification
Workflow Analysis
Data Processing
Deadline Adherence
Account Reconciliation
Data Analysis
Time management abilities
Analytical Skills
Big Data Analytics
Data Integrity Assurance
Timeline
Analyst - Credit Card Verification
Commonwealth Bank of Australia, CBA
06.2024 - Current
Senior Processing Officer
Standard Chartered Global Business Services
03.2022 - 09.2022
MBA - Human Resources Management
University Of Madras Distance Education
07.2019 - 08.2021
Senior Processing Officer
Computer Age Management Services
06.2019 - 03.2022
Master of Arts - M.Com
Madras Christian College
07.2017 - 05.2019
Bachelor of Arts - B.Com
Madras Christian College
06.2014 - 05.2017
Senior Associate Analyst -Digi Document Management
Commonwealth Bank of Australia, CBA
9 2022 - 06.2024
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