Josie Hollingsworth
Lebanon
Summary
Dynamic professional with a strong background in customer service and patient care, notably at Witham Health. Proven ability to enhance operational efficiency and maintain inventory levels while delivering compassionate care. Skilled in cash handling and time management, consistently achieving high customer satisfaction through effective problem resolution.
Overview
8
8
years of professional experience
Work History
Front End Associate
Best Face Forward
07.2023 - Current
- Trained new associates on operational procedures and customer service standards for consistent performance.
- Managed inventory levels, restocking supplies as needed to maintain optimal operational efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Patient Care Technician
Witham Health
12.2021 - 12.2023
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Provided compassionate care, ensuring patient comfort and safety during daily activities.
- Supported nurses with routine procedures, enhancing workflow efficiency in patient care settings.
Front End Associate
City Barbecue
03.2018 - 06.2021
- Assisted in daily operations, ensuring efficient front-of-house service and customer satisfaction.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Resolved customer inquiries and complaints promptly, enhancing overall guest satisfaction and loyalty.
Education
Bachelor of Science - Nursing
Indiana University, Kokomo
Kokomo, IN12-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Operational efficiency
- Patient monitoring
- Compassionate care
- Time management
Timeline
Front End Associate
Best Face Forward
07.2023 - Current
Patient Care Technician
Witham Health
12.2021 - 12.2023
Front End Associate
City Barbecue
03.2018 - 06.2021
Bachelor of Science - Nursing
Indiana University, Kokomo