Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Joslan D'Souza

Joslan D'Souza

Dubai,United Arab Emirates

Summary

Offering strong communication and teamwork skills combined with a proactive approach to problem-solving. Knowledgeable about maintaining high standards of cleanliness and customer service. Ready to use and develop organizational, interpersonal, and time management skills in a role that best suits the interest of the organization and myself.

Overview

2025
2025
years of professional experience

Work history

Chauffeur

Grand Hyatt Bambolim
Bambolim, India
  • Ensured punctuality by maintaining vehicle in top condition and adhering to schedules.
  • Submitted required documentation upon journey completion.
  • Communicated effectively to coordinate pick-ups and drop-offs.
  • Followed safe driving practices for safety of fellow travellers and passengers.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Operated taxi service to take passengers around.
  • Assisted passengers with luggage to improve service quality.

Housekeeping Attendant

Hotel Goan Heritage
Goa, India
  • Adhered strictly to safety guidelines whilst using cleaning tools and equipment.
  • Inspected rooms to assess cleaning and repair needs between guest stays.
  • Removed used towels and bedding and replaced them with new and reset spaces to professional standards.
  • Complied with hotel policies diligently, promoting professionalism at work place.
  • Completed smooth housekeeping with exceptional planning and quality assurance.
  • Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.

Steward/Waiter

Claw BBQ
Dubai, United Arab Emirates
06.2023 - Current
  • Delivered excellent customer service through friendly and polite interaction.
  • Totalled bills for customers and accept payment via cheque, currency, and card payments.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Freelancer

Self
Goa, India
  • Conducted first-line plumbing diagnostics.
  • Assembled and installed complex mechanical services equipment. (Decathlon Equipment)
  • Diagnosed and repaired problems with household appliances connected to the plumbing system.
  • Completed new installations, repairs, and maintenance work on interior and exterior piping systems.
  • Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.

Education

Diploma in ITI - Plumbing

Shri Bhumika Technical Institute
Goa

Concluded studies till 8th Grade - Primary School

Our Lady of Rosary School
Mandrem, Goa

Skills

  • Time-management
  • Extensive hospitality background
  • Customer service-oriented
  • Food and beverage specialist
  • Precise order taking
  • Dining room management
  • Quality Assurance
  • Cleaning inventory management
  • Room preparation
  • Housekeeping
  • Vehicle inspection
  • Map reading
  • People transport
  • Punctuality and reliability
  • Multi-Language proficiency

Languages

English
Hindi
Konkani

Affiliations

  • Fishing
  • Football
  • Long Drives
  • Volleyball
  • Swimming

Timeline

Steward/Waiter

Claw BBQ
06.2023 - Current

Chauffeur

Grand Hyatt Bambolim

Housekeeping Attendant

Hotel Goan Heritage

Freelancer

Self

Diploma in ITI - Plumbing

Shri Bhumika Technical Institute

Concluded studies till 8th Grade - Primary School

Our Lady of Rosary School

Similar Profiles

Create profile
Joslan D'Souza