Joslyn OConnor
Carmel
Summary
Experienced property management professional with a background in Section 8 housing, multifamily A to D class properties, commercial spaces, renovations, and lease ups. Known for building strong tenant relationships, keeping operations running smoothly, and creating positive living and business environments.
I also bring a creative side as the owner of y0urbrandbestie, where I’ve worked in social media and brand ambassador partnerships. Both industries thrive on relationship building, strong communication, and creating experiences that leave a lasting impression.
Overview
8
8
years of professional experience
Work History
Owner/Lead Brand Ambassador
Y0ur Brand Bestie
Carmel, IN
02.2024 - Current
- Developed event marketing strategies, enhancing brand visibility and attendee engagement across platforms.
- Oversee all on-site operations
- Trained junior team members on best practices for event management and customer interaction techniques.
- Ensured smooth setup and teardown processes
- Visit Instagram @y0urbrandbestie for a small break down of events
Property Manager
Birge & Held
Westfield, IN
01.2023 - 01.2024
- Managed tenant relations
- Oversaw property maintenance
- Developed and maintained property budgets, ensuring financial stability and cost management.
- Organized & executed community events
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing Agent/APM/Property Manager/Traveling MGR
Brookside Properties
Indianapolis, IN
02.2018 - 01.2024
- Implemented marketing strategies to increase property visibility and attract potential renters
- Developed strong relationships with tenants, fostering community engagement and retention efforts.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Distributed and followed up on tenant renewal notices.
- Trained and mentored new leasing agents.
- Coordinated move-ins and move-outs
- Oversaw monthly collections
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN2008
Skills
- Customer service-focused
- Leasing and sales
- Property management expertise
- Marketing and advertising
- Skilled multi-tasker
- Creative and adaptable
- Social media engagement
- Team building
- Property management systems knowledge (OneSite, Entrata, Realpage, Appfolio, Leasing CRM)
Timeline
Owner/Lead Brand Ambassador
Y0ur Brand Bestie
02.2024 - Current
Property Manager
Birge & Held
01.2023 - 01.2024
Leasing Agent/APM/Property Manager/Traveling MGR
Brookside Properties
02.2018 - 01.2024
High School Diploma -
Perry Meridian High School