Josna Maria Jose
Administrative / Accounts Assistant
Summary
Dedicated and reliable professional aiming to make the most of my potential to help achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sales Officer
Bajaj Housing Finance Ltd
Kochi , Kerala
02.2019 - 08.2019
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
Process Executive
Aabasoft Technologies India Pvt Ltd
Kochi, Kerala
07.2016 - 02.2017
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
- Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
- Prepared accurate documents for customer and business needs.
- Investigated basic issues and escalated more complicated concerns.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Admin Cum Accounts Assistant
M/s Prime Time Events and Brands I Pvt Ltd
Kochi , Kerala
06.2017 - 08.2018
- Organized and detail-oriented with a strong work ethic.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Assistant Accountant
M/s Accounts
Kochi , Kerala
06.2014 - 12.2015
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
MBA - Banking and Finance
Bharathiar University
2021
Bachelor Of Business Administration -
Bharathiar University
2018
Plus Two - Commerce -
St George HSS
2014
SSLC -
Ossanam EMHSS Kattappana
2012
Skills
- Profit and Loss Accountability
- Petty Cash Management
- Accounts Administration
- Monetary Transactions
- Payroll Processing
- Office Management
- Account Reconciliation
- Telephone Reception
- Credit Checks
- Bookkeeping
- Organizing and Categorizing Data
- Lead Development
- Customer Consultations
- Financial Statements
- Effective and Professional Communication
- MS Office Suite
- Administrative Support
- Produce Financial Statements
- Customer Relations
- Accounts Payable and Receivable
- Partnership Accounting
References
Will be provided upon request.
Timeline
Sales Officer
Bajaj Housing Finance Ltd
02.2019 - 08.2019
Admin Cum Accounts Assistant
M/s Prime Time Events and Brands I Pvt Ltd
06.2017 - 08.2018
Process Executive
Aabasoft Technologies India Pvt Ltd
07.2016 - 02.2017
Assistant Accountant
M/s Accounts
06.2014 - 12.2015
MBA - Banking and Finance
Bharathiar University
Bachelor Of Business Administration -
Bharathiar University
Plus Two - Commerce -
St George HSS
SSLC -
Ossanam EMHSS Kattappana
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