JOTHICK RISHI
Windows Server Administrator
4/359 , S.V. Nagar , Gudalur The Nilgiris
Summary
Experienced Systems Administrator with 2 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certifications
Work History
Windows Server Administrator
Marykay
Chennai
03.2023 - Current
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Integrated and updated software products to boost system compatibility.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Configured and tested Windows Server operating systems with roles features.
- Assembling & dissembling of computers. Managing Domain User accounts(Add, delete, Extend )
- Installing, maintaining & troubleshooting different operating system. (windows (xp,7,8,8.1,10), Linux).
- ESXI – VMWARE – Installation, create VMs, Clone and Monitor
- Cloning Machines, Converting old physical servers in to VM.
- Upgrading hardware and software for Server and client systems
- Remote support for remote employees
- Monitoring datacenter infrastructure using tools like SCOM , SCCM
NOC Engineer
CSS CORP, CSS Corp pvt ltd
Chennai
10.2021 - 02.2023
- Actively monitoring overall Network,
Storage, Server logs of client through
EM7 monitoring tool and dell ome. - Daily responsibilities include
troubleshooting problems across a
wide range of enterprise level
software in a highly complex
environment. - As a NOC Engineer analyzing and
escalating problems, performing
troubleshooting, communicating with
technicians and tracking problems
until they are resolved. - Handling service request, Change
creation/Validation/Execution,
Problem Ticket creation/solution
Findings and Asset management with
Service Now (SNOW) Tool - Joining the CAB Meetings and explain
the changes with Upper Management
getting the approvals to implement
the changes in the environment
Education
B.E - Electrical And Electronics Engineering
SNS College Of Technology
Coimbatore 07.2017 - 05.2021
HSC -
Government Higher Secondaray School
Gudalur 06.2015 - 03.2017
SSLC -
ST.Antony’s Matriculation School
Gudalur 04.2013 - 05.2014
Skills
Program installations
undefinedCertification
Completed AWS certification and devops.
Timeline
Windows Server Administrator
Marykay
03.2023 - Current
NOC Engineer
CSS CORP, CSS Corp pvt ltd
10.2021 - 02.2023
B.E - Electrical And Electronics Engineering
SNS College Of Technology
07.2017 - 05.2021
HSC -
Government Higher Secondaray School
06.2015 - 03.2017
SSLC -
ST.Antony’s Matriculation School
04.2013 - 05.2014
Completed AWS certification and devops.
Purusing Advanced certification in Data science and AI from CCE IIT Madras
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