Jotinder Singh Matta
Technical Lead
Pune,MH
Summary
Aspiring Data Scientist with 10+ years of experience in telecom, FMCG and BFSI sectors. Proven success in leadership, operational excellence with keen focus on data analytics. Experience in developing various automations and using machine learning models to minimize human error and to maximize productivity. Able to derive useful business insights using data analytics.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Senior Lead Engineer at FIS
FIS Global Pvt Ltd.
Pune, Maharashtra
11.2020 - Current
- Leading team of 10 individuals individuals involved in Java application support.
- Responsible for support, maintenance and automation of leading corporate / treasury payments platform in banking and finance industry.
- Developed PowerBI dashboard during internal InnovateOn competition in company.
- Developed Voice Alert and Windows notification system using Python and Azure VM as part of InnovateIn48 competition in current organization.
- Currently working on project to automate ticket prioritization using Machine Learning.
- Automated ticket alerts and acknowledgement using Python.
- Responsible for automations using Shell scripting and Powershell.
- Currently learning Kafka, Docker and Azure as part of on job responsibilities.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Used critical thinking to break down problems, evaluate solutions and make decisions
Technical Lead (Data Science Initiative)
Tech Mahindra Ltd.
Pune, Maharashtra
08.2019 - 11.2020
- Involved in developing in house solution for order rejects classification using techniques like LDA, Random Forest & ANN to classify rejected orders to the relevant team for resolution.
- Reduced rejected order turnaround time by 80% using above ML solution on pilot project.
- Performed Text mining tasks to convert error text in logs into usable information making using of distance metrics like Cosine Similarity matrix, Jaccards distance etc. while applying unsupervised clustering techniques like KMeans, Hierarchical and DBSCAN clustering.
- Performed Exploratory Data Analysis, Class imbalance, Dimensionality reduction and feature engineering while modeling machine learning solutions.
Technical Lead
Tech Mahindra Ltd.
Pune, Maharashtra
11.2016 - 08.2019
- Managed team of 16 members involved in Siebel CRM L2/L3 support activities.
- Developed Android and IoT device (Google Home Mini) Application (named PyGoMon) sending system alerts using Firebase Cloud Messaging from Google. SQLite Database was connected to mobile app using REST API developed in Python.
- Worked on various deployment automation scripts using Shell scripts and Python.
- Worked RPA tools like UIPath and Blue Prism.
- Performed Siebel CRM administration, deployment, maintenance, upgrade and support activities.
- Administered and Monitored required support structure needed to confirm stable and scalable application rollouts
- Integrated automation into monitoring and security measures to reduce required employee attention
- Mentored junior team members, providing educational expertise on technical concepts.
- Proactively managed client correspondence and recorded tracking and communications
Technical Analyst
Infosys Ltd.
Pune, Maharashtra
08.2010 - 08.2016
- Held customer facing role at clients onsite office in London, UK for a duration of 1 year.
- Worked on various leading UK based FMCG giants, providing technical consultation on Siebel CRM solutions.
- Steered successful transformation from clients IT team to our organization, traveling to client site multiple times for the same.
- Worked on various automations as part of Siebel CRM support project.
- Worked in mobile testing as well as development profiles gaining varied and valuable experiences along way.
Education
Post Graduate Program - Data Science And Business Analytics
The University of Texas At Austin
Austin, Texas Mar 2020 - 04.2021
Bachelors of Technology (B.Tech) - Computer Science
MPSTME, NMIMS University
Mumbai Mar 2006 - Apr 2010
Skills
Machine Learning
Certification
IBM Data Science For Business
Academic Projects
- Refer to below ePortfolio & Git Profile for Academic Project details
- Https://eportfolio.greatlearning.in/jotinder-singh
- Https://github.com/jotinder
Timeline
Senior Lead Engineer at FIS
FIS Global Pvt Ltd.
11.2020 - Current
IBM Data Science For Business
08-2020
IBM Data Science Foundations - Level 2 (V2)
08-2020
IBM Data Science Methodologies
08-2020
IBM Data Science Foundations - Level 1
08-2020
IBM Python for Data Science
07-2020
IBM Statistics 101
07-2020
Technical Lead (Data Science Initiative)
Tech Mahindra Ltd.
08.2019 - 11.2020
Technical Lead
Tech Mahindra Ltd.
11.2016 - 08.2019
Technical Analyst
Infosys Ltd.
08.2010 - 08.2016
Post Graduate Program - Data Science And Business Analytics
The University of Texas At Austin
Mar 2020 - 04.2021
Bachelors of Technology (B.Tech) - Computer Science
MPSTME, NMIMS University
Mar 2006 - Apr 2010
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