Jotsunveer Singh
Ambala
Summary
Experienced cloud security engineer dedicated to safeguarding applications and data in the cloud, in accordance with industry standards. Demonstrated success in IT and cloud services. Seeking a challenging role in an organization that fosters professional growth and offers long-term career advancement opportunities.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
5
5
Certifications
Work History
Cloud Support Engineer-2 Security
Amazon (AWS)
Gurgaon
06.2021 - Current
- Company Overview: AWS
- Deployed AWS security services like IAM, ACM , WAF, KMS , COGNITO, SSO, INSPECTOR, GUARDDUTY, CONFIG etc
- Delivered plans/layout to enterprise level organizations to strengthen infrastructure and application security on AWS.
- Designed secure AWS architectures following best practices for IAM, network security using Shield/WAF/ELB, encryption using KMS , TLS/SSL protection using Certificate manager, logging and monitoring using CLOUDTRAIL, CLOUDWATCH, CONFIG, GUARDDUTY for enterprise customers.
- Performed risk assessments,vulnerability scanning, penetration testing and security audits for customers with TAM's to identify gaps and remediate security issues.
- Deployed SSO architecture, Implemented Access controls , directory integration, user provisioning, SAML/OAUTH configuration, permission management etc in AWS and Multi-Cloud environment using OIDC/SAML/OAUTH for AZURE AD, OKTA, ONELOGIN etc.
- Managed approximately 40-50 enterprise level customer escalations/Triage calls monthly regarding AWS security services.
- Configured AWS logging and monitoring services and managed projects for security new solution/features testing to evaluate user experience and identify friction points.
- Worked closely with TAM'S/ Solutions Architects and act as an escalation point for on complex AWS security use cases, integrations and customer deployments as well as providing customer sessions and on-boarding customers to AWS Security platforms.
- Created Knowledge articles, developed cloudformation/shell based scripts/tools, Trained new hires, participated in new hiring as technical interviewer.
- Coached approx 100 engineers on AWS security services, configurations, automation etc.
Technical Consulting Engineer
Capegemeni(Cisco TAC)
10.2019 - 05.2021
- Company Overview: (Capgemeni)
- Managed approx 10 Customer escalations daily on Cisco ISE / 802.1X / Tacacs/Radius/Guest technologies.
- Mentored junior engineers on best practices while guiding them through challenging projects.
- Resolved network issues for NAC security on Cisco Devices using packet captures on wireshark during outages.
- Recreated Complex ISE issues in LAB and finding the root cause of the problem. Configured of Routers/Switches/WLC for radius AAA, Wired and Wireless 802 dot1x.
- Configured Trusted certificates in ISE & System certificates for EAP/ADMIN/Portal.
- Mentored junior engineers on best practices while guiding them through challenging projects.
- Configuring and troubleshooting Guest Sponsor/Hotspot/self registered.
- Implemented robust security measures, safeguarding sensitive data and preventing unauthorized access to client systems.
NETWORK ENGINEER
NetsmartzInfoTech
Chandigarh
09.2018 - 10.2019
- Managed Customer escalation on layer2/layer3 Network issues for SDN based Network for Telstra Australia.
- Configured Open flow controller/Switches and NFV’s with different vendor images like fortinet,paloalto,cisco etc.
- Resolved WAN network / link /flow issues for packet loss,packet drops.
- Monitored the network nodes through Kibana and Graffana.
- Rerouted the network traffic through SDN controller in case of low network latency/network drop/ outages.
- Managed and Coordinated during Upgrade of the open flow switches with various Telstra technical teams.
- Assisted customers in Configuring Virtual Network functions like CSR1000V routers.
- Configured Gateway protection(Telstra firewall product).
- Performed firmware upgrades to approx 30 Noviflow switches quarterly.
ASSITANT ENGINEER
ERICSSON GLOBAL INDIA PVT LTD.
Gurgaon
06.2016 - 09.2018
- Handled Fault management of alarms from Different Core and RAN nodes (BSC, RNC,MGW,MSS,HLR) for 5 regions.
- Coordinated with Different teams till the resolution in Critical and Major Network Outages.
- Responsible for Diagnosing, monitoring performance issues on Ericsson telecom devices.
- Performed Maintenance/Activities and firmware upgrades on Routers/Switches.
- Resolved user network outages.
- Performed L1 troubleshooting in network related issues or Network device breakdown
- Responsible for activities relating to the evaluation, analysis, and setup of Network nodes.
Education
B.TECH - ECE
Kurukshetra University
CLASS 12 - undefined
Bhartiya Public School
CLASS 10 - undefined
Bhartiya Public School
Skills
Secure Cloud Architecture design
DevSecOps principles
IaaC Terraform/Cloudformation
Infrastructure protection & Incident response
undefinedCertification
AWS Solutions Architect Associate- AWS02301264
Toolsanddevices
- Cloud- AWS, Azure(IAM)
- IAAC Tools- Terraform, Cloudformation
- Monitoring Tools- Ericsson OSS, ONE FM, ONE TM, Kibana, Graffana, Alerta, OpenNMS, Nagios.
- Open flow controller- Open Kilda
- Firewall NFV’s- Palo alto, Cisco
- Tools- Ticketing tools, JIRA
- Cisco ISE all versions
Timeline
Cloud Support Engineer-2 Security
Amazon (AWS)
06.2021 - Current
Technical Consulting Engineer
Capegemeni(Cisco TAC)
10.2019 - 05.2021
NETWORK ENGINEER
NetsmartzInfoTech
09.2018 - 10.2019
ASSITANT ENGINEER
ERICSSON GLOBAL INDIA PVT LTD.
06.2016 - 09.2018
CLASS 12 - undefined
Bhartiya Public School
CLASS 10 - undefined
Bhartiya Public School
AWS Solutions Architect Associate- AWS02301264
AWS Certified Security Specialty.
AWS IAM Identity center (SSO) SME.
Cisco CCNA Routing and Switching.
ITIL Foundation V3 Certified.
B.TECH - ECE
Kurukshetra University
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