Joy Chatterjee
JAIPUR
Summary
A detail-oriented professional skilled in making critical decisions, managing deadlines, and leading team reviews. Proficient in analysis and quantitative problem-solving, dedicated to driving company growth and operational enhancements. Experienced in strategic decision-making and adept at meeting tight deadlines. Committed to fostering a collaborative and productive team environment to achieve organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Manager
UNACADEMY
JAIPUR
03.2024 - Current
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Monitored Sales performance of the branch on a monthly basis.
- Researched target markets to understand the needs of current and potential customers.
- Conducted market research and analysis to identify new business opportunities.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Business Head
Vidya Mandir Classes
JANAKPURI NEW DELHI
08.2020 - 03.2024
- Maintained an up-to-date knowledge base regarding industry trends so that proactive steps can be taken when necessary.
- Provided guidance on business decisions while ensuring they align with corporate vision.
- Oversaw the budgeting process to ensure fiscal responsibility and accountability.
- Coordinated activities across multiple departments or locations in order to achieve company goals.
- Created presentations for internal use or external client meetings outlining product features and benefits.
- Monitored customer feedback to maintain high standards of quality assurance.
- Negotiated contracts with suppliers and customers to maximize profitability.
- Identified new markets and opportunities for growth in existing markets.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Conducted research on industry trends, competitor activities, and customer needs.
- Collaborated with internal teams for successful execution of projects.
- Collaborated with marketing team members to design promotional materials.
- Conducted market research and analysis to identify new business opportunities.
CLUSTER HEAD
Extramarks Education
04.2017 - 07.2020
- Developed new business opportunities in the B2B segment to drive revenue growth. - Managed the eastern states of India, including Uttar Pradesh, Bihar, West Bengal, and Jharkhand. - Led a team of over 10 Area Sales Managers to achieve monthly targets and drive business growth. - Provided regular motivation and training to the Area Sales Managers to enhance product knowledge and presentation skills.
- Designed effective communication plans for sharing information within the organization as well as externally.
- Provided leadership in developing staff capabilities through coaching, mentoring, training, and development programs.
- Established strong relationships with external vendors and suppliers to optimize cost savings while maintaining quality standards.
- Managed budgeting activities, ensuring that resources are allocated effectively and efficiently.
- Conducted regular meetings with team members to review progress and identify areas for improvement.
- Monitored sales performance and market trends, providing strategic direction for growth opportunities.
Education
MBA/PGDM -
Bharti Vidyapeeth university
B.Tech/B.E. -
Amity University
Skills
- Head-BD/Pre
- Sales
- Marketing Business
- Development
- B2B Sales
- Business Performance
- Management
- Relationship Management
- Strategic Planning
- Customer Service
- Cross-selling Team Management
Certification
- Certificate of Appreciation in AMIFOST3
- CERTIFICATION OF DIGITAL MARKETING
- Google Ads certification
- FOOD STANDARD AGENCY
- TALENT MANAGEMENT BY LINKDIN
- SALES MANAGEMENT BY GREAT LEARNING
Personal Information
- Date of Birth: 03/23/96
- Gender: Male
- Marital Status: Single / Unmarried
Hobbies and Interests
- Baking
- Camping
- Collecting
- Cooking
- Crossfit
- Dancing
Timeline
Branch Manager
UNACADEMY
03.2024 - Current
Business Head
Vidya Mandir Classes
08.2020 - 03.2024
CLUSTER HEAD
Extramarks Education
04.2017 - 07.2020
MBA/PGDM -
Bharti Vidyapeeth university
B.Tech/B.E. -
Amity University
- Certificate of Appreciation in AMIFOST3
- CERTIFICATION OF DIGITAL MARKETING
- Google Ads certification
- FOOD STANDARD AGENCY
- TALENT MANAGEMENT BY LINKDIN
- SALES MANAGEMENT BY GREAT LEARNING
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