Joydeep Chatterjee

Work History

Cisco Systems, Inc.

07.2021 - Current

Conducted comprehensive requirement analysis to develop tailored solutions addressing complex business challenges.
Communicated with partners and clients to update product and implementation status at technical or functional level.
Conducted technical workshops and education sessions for customers and partner teams.
Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.

HCL Technologies

09.2015 - 07.2021

Supported sales team members in closing deals by providing strategic input during negotiations with prospective customers.
Conducted thorough needs assessments for potential clients, allowing for more accurate solution proposals and increased conversions rates.
Collaborated with product management teams to ensure proper alignment of pre-sales activities with company offerings and strategies.
Served as a trusted advisor to both clients and internal teams by providing insightful industry expertise and market trends analysis.
Evaluated competitor offerings and market dynamics, providing valuable feedback for internal development efforts and maintaining a competitive edge.
Organized product demonstrations and trial installations of equipment to promote products.

Aon Consulting

08.2012 - 06.2015

Played a key role in numerous successful application migrations, minimizing disruption to end-users while ensuring optimal performance postmigration.
Ensured high availability of critical systems by implementing robust disaster recovery plans and backup strategies.
Championed best practices within the team, leading by example to promote adherence to established processes and procedures for an efficient work environment.
Provided top-notch support for all middleware-related incidents, resolving issues promptly to minimize impact on business operations.

HCL Technologies

08.2010 - 08.2012

Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Reduced downtime by proactively identifying potential network problems and implementing corrective measures.

Tecpro Systems

10.2008 - 06.2010

Championed adoption of new technologies, keeping the team updated on industry trends to maintain a competitive edge in software development.
Delivered high-quality software solutions on time and within budget by effectively managing project resources and priorities.