Summary
Work History
Education
Skills
Accomplishments
Training
Timeline

Joy Mukherjee

Director Product Management
Bengaluru,Karnataka

Summary

Dynamic and growth-focused product management Leader with proven track record of leading successful product launches and managing full product life cycles. Product & Technology professional with 25+ years of global experience driving product vision, strategy, and large-scale digital transformation across eCommerce, Digital Payments, Supply Chain, and Healthcare. Proven track record in leading high-performance teams, building scalable platforms, and delivering significant revenue growth. Adept at aligning product strategies with business goals to drive growth and market differentiation. Highly collaborative team leader focused on delivering results through adaptive strategies and strong communication skills.



Work History

Director of Product Management, WM International

Walmart Global Tech
Bengaluru
05.2022 - Current
  • Building, leading, guiding, and mentoring a team of talented group product managers, staff and senior product managers, and product managers.
  • Leading the product org in defining product strategy and framing product roadmaps for the eCommerce websites, apps, and digital fulfillment products.
  • Leading and collaborating with research and UX teams to improve the browse, navigation, payment, and checkout experience.
  • Leading the business growth at greater than 50% year-over-year for some of the websites and apps by leading through product thinking.
  • Launching the B2B website for one of the international markets.
  • Leading the product teams for digital fulfillment teams, such as Fulfillment Management Service, Promise, and Sourcing and Inventory Management Service, to improve customer promise, provide accurate inventory, and provide an excellent fulfillment experience.
  • Collaborating and influencing the business teams to improve the browse and fulfillment experience.
  • Developed comprehensive product roadmaps, aligning business objectives with market demands.
  • Supported staff development, promoting personal achievement and retention as best strategy for long-term organizational health.

Director of Product Management (last Designation)

PayPal India Pvt Ltd
Bengaluru
07.2016 - 05.2022
  • Owned the global product strategy and roadmap for PayPal’s Billing (Reference Transaction) and Subscription platform.
  • Drove over 40% year-over-year growth for three consecutive years, scaling the billing platform to handle $101 billion in total payment volume and $2.5 billion in annual revenue.
  • Led product simplification for merchant integrations, and enhanced consumer experiences for large enterprises globally.
  • Collaborated with UX and research teams to deeply understand merchant and consumer pain points, and drive product innovation.
  • Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
  • Spearheaded 3DS 2.0 and PSD2-compliant transaction capabilities in the EU region.
  • Built and mentored a top-tier global product team, fostering a culture of data-driven product management.
  • Conceptualized long-range product roadmaps and strategically designed according to market data and research.

Senior Engineering Manager

PayPal India Pvt Limited
Bengaluru
11.2011 - 07.2016
  • Led the successful completion of multiple high-profile projects, ensuring timely delivery within budget constraints.
  • Championed the adoption of agile methodologies within the engineering team, enabling faster and more flexible responses to evolving project demands.
  • Reduced product development time by optimizing workflows and fostering cross-functional collaboration.
  • Ramping up on product management skills.

Project Manager, Product Development

Philips Healthcare, Innovation Campus
08.2010 - 11.2011
  • Managing Product development for Pinnacle Proton Therapy which was being built for treatment of Cancer patients
  • Planning, Design, Development and for overall success of the product
  • Core technologies include C++, Unix, Postgres and Shell scripting

Project Manager, Product Development

Hewlett Packard, India
01.2007 - 08.2010
  • Managing Offshore team for multiple project deliveries in E-commerce and Single Sign On domain.
  • Managing Scope, risk, change, quality and schedule for deliveries
  • Core technologies include Java, J2EE, Oracle, ASP, Ajax and Shell scripting

Project Manager

Mphasis
01.2006 - 12.2006
  • Managing team for multiple project in the Investment banking space for Charles Schwab for “Help and Advice” suite of applications.
  • Projects being rich in functional domain helped in learning about Investment banking

Architect, Lead Engineer

Hewlett Packard (ISO), India
07.2000 - 01.2006
  • Leading the team to develop the Provisioner system in HP which used to aggregate content from various sources and publishes the content with one unified schema comprising of product information, product specification, pricing and marketing information used by website.

Sr Software Engineer

Tata Unisys Ltd
08.1997 - 07.2000

Education

PGDFM - International Finance

NIMMS, Online
10.2019

Product Management Program - undefined

Berkeley HaaS

BE Electronics -

NIT Surat
07.1997

Skills

Product strategy

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Accomplishments


  • Lead global product strategy and execution for B2C, B2B websites/apps, digital fulfillment, and seller portals across international markets.
  • Drive 50%+ YOY growth for several international markets through customer-centric product innovation and data-driven decisions.
  • Lead, mentor, and grow a high-performing team of 15+ Group PMs, Staff PMs, and PMs to deliver end-to-end product solutions at scale.
  • Spearhead UX improvements across Browse, Navigation, Checkout, enhancing customer experience and conversion rates.
  • Lead various product lines in the Supply chain domain and led the Digital fulfillment transformation across various international markets.
  • Collaborated with global stakeholders across Business, UX, Engineering, and Data to align product vision and execution.

Training

  • NASSCOM Webinar – Product Management in GCC Watch
  • Product School Webinar – Design Thinking Mindset Watch

Timeline

Director of Product Management, WM International - Walmart Global Tech
05.2022 - Current
Director of Product Management (last Designation) - PayPal India Pvt Ltd
07.2016 - 05.2022
Senior Engineering Manager - PayPal India Pvt Limited
11.2011 - 07.2016
Project Manager, Product Development - Philips Healthcare, Innovation Campus
08.2010 - 11.2011
Project Manager, Product Development - Hewlett Packard, India
01.2007 - 08.2010
Project Manager - Mphasis
01.2006 - 12.2006
Architect, Lead Engineer - Hewlett Packard (ISO), India
07.2000 - 01.2006
Sr Software Engineer - Tata Unisys Ltd
08.1997 - 07.2000
Berkeley HaaS - Product Management Program,
NIMMS - PGDFM, International Finance
NIT Surat - BE Electronics,

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Joy MukherjeeDirector Product Management