Joyce Jestin
Tilaknagar
Summary
Developed and implemented enhanced HR policies and practices across onboarding, performance management, employee relations, policy communication, reporting, HR analytics, employee benefits, and retention.
Led country-level projects as a Strategic HR Business Partner, driving HR automation and ensuring the successful execution of initiatives to foster a culture of excellence.
Overview
20
20
years of professional experience
Work History
Senior Manager - People & Development
BusinessNext
Mumbai
08.2022 - Current
- Played a pivotal role as a key member of the Tech Leadership team, driving the people strategy for the Mumbai and Pune regions to align with business objectives.
- Fostered a manager self-service culture, empowering leaders, while positioning HR as a strategic advisor.
- Spearheaded HR automation by implementing PeopleStrong modules, streamlining processes critical to the employee lifecycle.
- Established HR policies and practices aligned with industry benchmarks, ensuring scalability and compliance.
- Designed and led the Performance Benchmarking framework, integrating OKRs to foster accountability and performance excellence.
- Championed a transformative onboarding experience, combining automation and enhanced employee engagement.
- Collaborated with senior leadership to foster a culture of excellence, enhance employee engagement, and drive sustainable business outcomes through tools like eNPS, engagement surveys, and focus group discussions.
- Coached and collaborated with senior leaders, including managers, VPs, and directors, on achieving performance management and employee development objectives.
Senior Manager – Human Resources
Accurate Background
Thane
02.2022 - 08.2022
- Responsible to set up and manage the HR function from the scratch for the Captive in Thane
- Set up the entire organization by ramping up hiring approximately 700+ employees
- Independently developed and implemented HR policies and programs in line with best practices
- Set up and lead the HR team of 6 HR professionals at manager, assistant manager & Executive levels
- Initiated the digitization of HR processes to streamline hire to retire processes
- Developed and implemented a clear people strategy for the organization ensuring that services are delivered through all core human resources components such as values, people, leadership, job designs, rewards and recognition, general management, systems and performance management
Senior Manager – Human Resources
ThomasCook India Ltd
06.2019 - 01.2022
- Coach and build the capability of business managers through perspective building on external trends and best practices, by specifically considering internal intelligence and employee insights
- Conceptualize, execute & deliver employee experience initiatives across key employee life-cycle touch points
- Analyze trends and metrics in partnership with extended HR teams to develop solutions, programs and policies to the business supported
- Participate in relevant projects (Regional/Global) and partner with respective HR leaders as well as other cross-functional teams
- Enable skill building by developing training content and facilitating the training basis the identified business need in partnership with Organization Talent Development team
- Collaborate with HR operations team for timely execution of Payroll and ensure compliance
- Partner with Business Leaders through the year to ensure effectiveness in PMS
- Represent company in periodical client audits as the SPC for consulting Business
- Part of HR Innovative Team in conceptualization, presentation & implementation of new ideas (Eg: Floor activities, Open House, Employee Club, Budgeting for engagement events, vendor management, MIS etc)
Senior HR Business Partner
Oracle Financial Services Software Ltd.
12.2014 - 06.2019
- Drive location-specific HR initiatives, aligning business needs with people strategies, while liaising with key stakeholders across Oracle Product & Consulting.
- Been a key contributor to corporate HR initiatives, including Fusion implementation and policy development for specially-abled employees.
- Partner with business leaders to enhance talent management, employee engagement, and organizational effectiveness.
- Serve as a POSH ICC member, conducting investigations, and ensuring compliance with workplace harassment policies.
- Oversee HR compliance, governance, workforce planning, and succession management to foster an inclusive and high-performance work culture.
HR Consultant
German Remedies Ltd
Mumbai
06.2006 - 05.2007
Summer Intern
German Remedies Ltd
05.2005 - 07.2005
Education
MMS -
Fr. Agnel’s Institute of Management Studies
B.Com -
S.I.E.S College of Commerce & Economics
Skills
- Organizational development
- Change Management
- Stakeholder Engagement
- Organizational Compliance Audits
- Comprehensive Employee Lifecycle
- Diversity & Inclusion
- HR Consulting
- Employee Assimilation
- Employee Engagement
- Performance Management
Accomplishments
- Key driver to help BusinessNext achieve "Most Preferred Workplace - 2023 -24"
- PRIDE Award (ThomasCook)
- Team Award, i-Appreciate award, Oracle Soldier (Oracle)
NOTABLE ACHIEVEMENTS
- Automated the onboarding portal from initiation to appointment letter, ensuring a seamless process and enhanced employee experience.
- Implemented PeopleStrong and OKR frameworks, driving efficiency and organizational alignment.Recognized with awards for BEST EMPLOYER FOR WOMEN and Most Preferred Workplace (BusinessNext).
- Scaled workforce from 100 to 600 employees, managing recruitment & the entire employee lifecycle effectively (Accurate).
Timeline
Senior Manager - People & Development
BusinessNext
08.2022 - Current
Senior Manager – Human Resources
Accurate Background
02.2022 - 08.2022
Senior Manager – Human Resources
ThomasCook India Ltd
06.2019 - 01.2022
Senior HR Business Partner
Oracle Financial Services Software Ltd.
12.2014 - 06.2019
HR Consultant
German Remedies Ltd
06.2006 - 05.2007
Summer Intern
German Remedies Ltd
05.2005 - 07.2005
MMS -
Fr. Agnel’s Institute of Management Studies
B.Com -
S.I.E.S College of Commerce & Economics
Similar Profiles
ANUBHAV GUPTAANUBHAV GUPTA
Associate Functional Consultant at BUSINESSNEXTAssociate Functional Consultant at BUSINESSNEXT
Rahul DedhiyaRahul Dedhiya
Associate Lead Consultant at BusinessnextAssociate Lead Consultant at Businessnext
Rakshinda QuamarRakshinda Quamar
Consultant at BusinessnextConsultant at Businessnext