Summary
Overview
Work History
Education
Skills
Additional Information
Detailed References
Occupational Licenses Certificates And Training
Activities
Timeline
Generic

JOYCE JOHNSON

ANDERSON

Summary

Ability Summary

Resourceful professional in manufacturing and production environments known for high productivity and efficient task completion. Possess specialized skills in machinery operation, quality assurance, and safety protocols. Excel in teamwork, problem-solving, and adaptability, ensuring smooth operations and consistent output. Committed to maintaining workplace safety and meeting production targets through effective communication and organizational skills.

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.

Effective professional with several years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat attitude and talent for building team member skills through one-on-one coaching and mentoring.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Operator

General Motors
Roanoke
05.2025 - Current
  • Building trucks
  • Collaborated with team members to streamline workflow processes.

Merch lead

Gabe's
Anderson
08.2024 - 06.2025
  • Processing clothes, being a cashier and also putting clothes out for the customers
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Driver

Destinees Trucking LLC
Indianapolis
05.2024 - 07.2024
  • Driving to an Amazon in Kentucky and loading the box truck with pallets and than delivering them to post offices in Indiana
  • Communicated with dispatch to coordinate delivery schedules and routes.
  • Adhered to safety regulations and company policies during all operations.
  • Conducted pre-trip and post-trip vehicle inspections for safety compliance.

Truck Driver

First Team Trucking
Indianapolis
11.2023 - 03.2024
  • Heavy and tractor-trailer truck drivers transport goods from one location to another.
  • Operated heavy-duty trucks to transport goods across various routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of hours driven and cargo transported.
  • Communicated with dispatch to receive updates and route changes.
  • Adhered to all traffic laws and safety regulations during operations.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.

Sorter

amazon
Greenfield
06.2021 - 08.2023
  • Sorting through totes of items that were received already.
  • Maintained cleanliness and organization in sorting areas.
  • Collaborated with team members to ensure smooth workflow.
  • Inspected packages for damage and sorted accordingly.
  • Followed safety protocols to create a secure work environment.
  • Utilized handheld scanners to track package movements accurately.
  • Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.

Operator

King Systems Corp
Noblesville
06.2020 - 05.2021
  • Building medical breathing circuits.
  • Maintained accurate records of production activities and inventory levels.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Inspected finished products to verify conformity to quality standards.

Home Health Aide (HHA)

Kmg Home Care Unlimited
Anderson
04.2019 - 03.2020
  • Caregiver for elderly
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored client health and reported changes to medical professionals.
  • Maintained accurate records of client care and progress notes daily.
  • Ensured a safe and clean environment for clients at all times.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.

center Aide

Trc Head Start
Anderson
04.2017 - 04.2019
  • Helping assist teachers with the children. Cooking in the kitchen. Helping with wraparound program.
  • Assisted teachers in daily classroom activities and lesson preparations.
  • Organized educational materials and resources for effective learning experiences.
  • Implemented safety protocols to ensure a secure environment for children.
  • Communicated with parents about children's progress and classroom activities.
  • Collaborated with staff to create a positive and inclusive atmosphere.
  • Monitored children's behavior and provided guidance as needed.

Customer Care Specialist

conduent
Anderson
03.2017 - 05.2017
  • Call center for verizon
  • Delivered exceptional customer support via phone and online channels.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.

Driver Helper

UPS Customer Ctr
Anderson
11.2016 - 12.2016
  • Helping delivering packages
  • Sorted packages by destination to streamline delivery routes.
  • Followed safety protocols while handling and transporting packages.
  • Lifted boxes and products with correct safety gear and techniques.
  • Dropped off items at customer locations.

Sandwich Artist

SUBWAY
Anderson
09.2016 - 11.2016
  • Making sandwiches , prep. vegetables , handing money, cleaning
  • Prepared sandwiches according to customer specifications and company standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers in selecting menu items and customizing orders.
  • Managed inventory levels, restocking supplies as needed throughout shifts.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Sales Associate

Walmart One Hour Photo
Anderson
04.2015 - 12.2015
  • Picking up toys
  • Provided exceptional customer service and resolved inquiries effectively.
  • Collaborated with team members to ensure smooth workflow operations.
  • Handled cash transactions accurately at the sales register.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Hardee's
Pendleton
01.2013 - 05.2015
  • Handling money , cleaning duties, taking orders, time from time being a cook
  • Processed customer transactions efficiently and accurately at fast-food restaurant.
  • Maintained cleanliness and organization of cashier area during busy shifts.
  • Provided friendly and prompt service to enhance customer dining experience.
  • Managed cash register operations, ensuring proper handling of cash and credit transactions.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

CDL -

Ancora
01.2023 - 04.2023

High School Diploma - General High School Curriculum

none
Anderson, IN
07.2013 - 05.2015

Skills


  • Vehicle inspection
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Safety compliance
  • Production work
  • Customer service
  • Driver communication
  • Visual inspection
  • Inventory management
  • Leadership skills
  • Daily living assistance

  • Shipping and receiving
  • Pallet jack handling
  • Assembly and production

Additional Information

None Specified

Detailed References

Deanna SIMMONS, Home Healthaide, 765-208-5569

Occupational Licenses Certificates And Training

CDL, 04/01/23

Activities

None Specified

Timeline

Operator

General Motors
05.2025 - Current

Merch lead

Gabe's
08.2024 - 06.2025

Driver

Destinees Trucking LLC
05.2024 - 07.2024

Truck Driver

First Team Trucking
11.2023 - 03.2024

CDL -

Ancora
01.2023 - 04.2023

Sorter

amazon
06.2021 - 08.2023

Operator

King Systems Corp
06.2020 - 05.2021

Home Health Aide (HHA)

Kmg Home Care Unlimited
04.2019 - 03.2020

center Aide

Trc Head Start
04.2017 - 04.2019

Customer Care Specialist

conduent
03.2017 - 05.2017

Driver Helper

UPS Customer Ctr
11.2016 - 12.2016

Sandwich Artist

SUBWAY
09.2016 - 11.2016

Sales Associate

Walmart One Hour Photo
04.2015 - 12.2015

High School Diploma - General High School Curriculum

none
07.2013 - 05.2015

Cashier

Hardee's
01.2013 - 05.2015
JOYCE JOHNSON