Joyce Thomas
Bengaluru
Summary
Software architect professional with 14 years of experience in designing and delivering business critical solutions . Demonstrated several years of superior industry performance across various domains. Innovative and ambitious with a passion for furthering the company's mission.
Overview
14
14
years of professional experience
Work History
Solution Architect Consultant
JMT Solutions
01.2023 - Current
- Provided design, guidance and execution for clients in the following domains
- Gen AI - AI companion, Bot platform
- Observability and Synthetics
Solution Architect
Shell
09.2022 - 01.2023
- Cloud migration
- On boarding acquired systems
Solution Architect
Volvo
01.2022 - 09.2022
- Designing system for implementing new service model
- Designing multi-platform system to support business in the decade long strategy - work in progress
Associate IT Architect
Volvo
12.2019 - 01.2022
- Digitization efforts , Data analytics , Team onboarding
- Designed, executed and managed a project for digital authorization of documents
- I translated the business requirement into technical documents and gave a three-tier plan to achieve the objectives
- Guided team on implementation.
- All services were implemented using open source technology to drive down cost
- Data analytics on Sales Data
- The analysis created a revenue model for Sales using Knime and R. Work was appreciated at the global level
- Technology stack: ITextSharp, Knime, R
Senior Software Engineer
Volvo
04.2015 - 12.2019
- Full stack developer, Integration expert, Technical solution provider, CI/CD implementor
- Worked on multiple projects across organization
- Was part of the team implementing GST changes in sales systems. Handled the integration with GST portal
- RPA implementation was done for support functions in the form of Azure chatbots
- Designed a tool for screen generation from SQL queries for handling run time issues
- Worked as the integration expert and rewrote old integrations for internal claim systems
- Implemented new integrations between ECommerce and existing dealer management systems
- Worked closely with the infrastructure team for maintenance and system uptime
- Fine-tuned legacy systems to improve runtime parameters , 40% reduction in overall ticket count
- Implemented CI/CD as part of DevOps for other teams
- Technology stack: Azure, App Dynamics, ASP.NET Web API, MQ
Software Engineer
Volvo
04.2012 - 04.2015
- Technical Guidance and Code Review
- Technical Assistance to the team in implementing an application used for financial and tax operations in Japan market
- Development, run time maintenance
- Enhancement and Maintenance of iDEA system- iDEA is a system used by dealers and branches for providing 'After Sales Services' to customers which is integrated with 8 external systems.
- Solely responsible for all integrations in the system
- Core team member involved in all activities from implementing CRs to server monitoring
- Responsible for Configuration management
- Entrusted with fixing security vulnerabilities
- Achieved award for the deliveries
- Technology stack: ASP.NET MVC, ASP.NET WebForms, SQL server, Telerik controls, IBM WebSphere, SSRS, Crystal reports
Graduate Engineer Trainee
Volvo
11.2011 - 04.2012
- Junior Developer, Configuration Manager
- Complete rewrite of a legacy system implemented from scratch. OM is a Central System for Order Management of Trucks for VOLVO, used by Dealers, Sales Companies, Market Companies and Factory users. Provides external systems with Order Information (OM integrates with over 10 external systems). Sales Markets & Factories using OM are Europe, Australia, Africa, Asia and South America. Truck brands using OM are Volvo Trucks, Mack Trucks and Renault Trucks.
- Worked on the UI, Business requirements, Database and the Authorization of the entire application
- Took care of the deployment activities during development
- Handled Configuration Management in runtime
- Discovered security vulnerability in the system
- Provided suggestion regarding a mobile application for approval flows, which was implemented and received appreciation
- Technology stack: ASP.NET MVC, SQL server, Nhibernate, WCF, HTML, CSS, JQuery, Powershell, MsBuild, MSUnit, Moq, Stateless
Education
Bachelor of Engineering -
Anna University
01.2011
ISC - 2007 -
01.2007
ICSE - 2005 -
01.2005
Skills
- Web and mobile applications
- API design and microservices
- Data analytics and observability
- CI/CD and DevOps practices
- Security analysis and unit testing
- Agile methodologies
- IT service management (ITSM)
- Team mentoring and training
- Digital transformation strategies
- System design and integration expertise
- AI solutions and RPA
- Cloud migration
- Observability and Monitoring
Websites
Timeline
Solution Architect Consultant
JMT Solutions
01.2023 - Current
Solution Architect
Shell
09.2022 - 01.2023
Solution Architect
Volvo
01.2022 - 09.2022
Associate IT Architect
Volvo
12.2019 - 01.2022
Senior Software Engineer
Volvo
04.2015 - 12.2019
Software Engineer
Volvo
04.2012 - 04.2015
Graduate Engineer Trainee
Volvo
11.2011 - 04.2012
Bachelor of Engineering -
Anna University
ISC - 2007 -
ICSE - 2005 -
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