JOY CHANDAR.M
Aydar,Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Language
13
13
years of professional experience
Work History
Warehouse Incharge
Azure
08.2024 - Current
- Managed courier booking processes for domestic and international shipments, ensuring compliance with shipping regulations.
- Oversaw stock handling and maintained accurate inventory records, contributing to effective stock management.
- Coordinated with logistics partners to ensure timely dispatch and delivery, enhancing customer satisfaction.
- Managing courier booking processes for both domestic and international shipments.
- Roles and Responsibilities:
Sr. Coordinator Customer Service
Hapag Lloyd Global Capability Center
10.2018 - 07.2024
- Facilitated and managed the entire exports booking process, ensuring timely and accurate completion.
- Coordinated with customers to gather required information and documentation, facilitating smooth export shipment processing.
- Prepared and reviewed shipping documentation, including bills of lading, commercial invoices, packing lists, and export declarations.
- Processed booking amendments, including changes in quantity, destination, and shipping instructions, ensuring accuracy and compliance.
- Maintained accurate records using CRM software.
- Prepared and distributed reports to customer service team, highlighting key performance metrics to inform decision-making.
Sales Executive
Axis Bank India
05.2018 - 09.2018
- Facilitated account openings to enhance customer banking experiences. and cross selling bank products.
- Managed cross-selling efforts for banking products, strengthening portfolio value and customer retention.
- Developed new customer relationships to expand deposit, lending, and card portfolios.
- Managed sales pipelines, converting leads into funded accounts and approved credit products.
- Advised customers on banking solutions aligned with financial goals and eligibility.
Accountant
Direct Shipping Service
02.2016 - 03.2018
- overseas agent payment processing and reconciliation of bank statements.
- Reconciled general ledger accounts and resolved discrepancies across shipping, billing, and expense records.
- Validated MBL and HBL documentation supporting customs clearance process.
Sales Consultant
Express Hyundai
02.2014 - 12.2014
- Facilitated car sales by engaging with customers and addressing their needs.
- Built rapport with customers to identify vehicle needs and recommend suitable Hyundai models.
- Presented product features, pricing, and financing options during showroom and lot consultations.
Education
MBA - Finance
University of Madras
Chennai01-2017
B.com - Accounts and Commerce
Madars Universcity
Chennai 04.2001 -
HSC - Accounting and Finance
Govt Hr. Sec School
Nemmeli01-2010
SSLC - General Studies
Govt Hr. Sec School
Nemmeli01-2008
Skills
MS Excel
Tally 9
MS Access
Diploma in Computer Application (Less than 1 year)
Effective Communication
Inventory management
Inventory Management
Computer application diploma
Teamwork and collaboration
Friendly, positive attitude
Interests
Playing volleyball, chess and carrom
DECLARATION
I hereby declare that the above stated information is true to the best of my knowledge. Place: Chennai (JOY CHANDAR.M)
Timeline
Warehouse Incharge
Azure
08.2024 - Current
Sr. Coordinator Customer Service
Hapag Lloyd Global Capability Center
10.2018 - 07.2024
Sales Executive
Axis Bank India
05.2018 - 09.2018
Accountant
Direct Shipping Service
02.2016 - 03.2018
Sales Consultant
Express Hyundai
02.2014 - 12.2014
B.com - Accounts and Commerce
Madars Universcity
04.2001 -
SSLC - General Studies
Govt Hr. Sec School
HSC - Accounting and Finance
Govt Hr. Sec School
MBA - Finance
University of Madras