Joydeep Mukherhjee
Travel And Tourism
Hooghly
Summary
A driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Senior Travel Consultant
Ezeerooms Accommodation Pvt Ltd
Kolkata
09.2022 - Current
- Resolved customer issues effectively, maintaining a positive reputation for the company within the highly competitive travel market.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Maintained accurate records of all transactions, payments received or pending invoices while adhering to strict financial guidelines.
Business Head
Quicktrip Holidays
Hooghly
08.2019 - 09.2022
- Streamlined operations for cost reduction through process optimization and efficiency improvements.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Cultivated a positive work environment that promoted employee engagement, teamwork, and high levels of job satisfaction.
Accommodation Assistant
Marriott Hotel
Hyderabad
08.2014 - 03.2019
- Participated in cross-training opportunities within the hospitality team to expand skillset and provide coverage when needed.
- Developed strong relationships with coworkers through effective teamwork, creating a cohesive housekeeping department committed to excellence.
- Managed laundry operations, ensuring timely delivery of freshly laundered items to guest rooms and public areas.
- Supported the management team in maintaining accurate inventory records for linens, amenities, and supplies.
Education
Diploma In Hotel And Tourism - Hotel Management
NIPS SCHOOL OF HOTEL MANAGEMENT
Salt Lake04.2002
Skills
Understanding Tourism Market
Training and development
Travel itinerary designing
Team work
Timeline
Senior Travel Consultant
Ezeerooms Accommodation Pvt Ltd
09.2022 - Current
Business Head
Quicktrip Holidays
08.2019 - 09.2022
Accommodation Assistant
Marriott Hotel
08.2014 - 03.2019
Diploma In Hotel And Tourism - Hotel Management
NIPS SCHOOL OF HOTEL MANAGEMENT