JOYDEEP SEN GUPTA
Retail, CPG & eCommerce Industry Leader, Digital Transformation, Technology Solutions
Bengaluru
Summary
Dynamic leader with a proven track record in driving strategic revenue growth across IT services, retail operations, category management, and FMCG sales. Expert in crafting effective strategic plans and executing consulting and IT solutions that enhance business operations. Recognized for delivering process excellence and advancing technology solutions to create substantial market impacts. Aiming to further innovate in the Consulting, IT services, retail, FMCG, and eCommerce sectors.
Overview
31
31
years of professional experience
3
3
Languages
Work History
Group Practice Head - Retail, ECommerce and Consumer
Tech Mahindra Business Services
11.2021 - Current
- Drove strategic vertical initiatives to achieve a 16% increase in revenue
- Boosted client operations via digital transformation
- Acquired clients by leveraging consultative sales techniques
Business Consulting - Retail, CPG & CG
Infosys
05.2021 - 10.2021
- Established and integrated effective CPG industry tactics
- Designed strategic product experience framework, leading to successful client acquisition
Vice President / Vertical Head - Retail & Consumer
ITC Infotech
08.2010 - 01.2021
- Drove vertical strategy to achieve 14% revenue growth
- Acquired 56% of the global FlexPLM market by creating a strong PLM practice for Retail & Consumer
- Developed advanced tech solutions, attracting upwards of 9 global clients
- Optimized business processes, slashing delivery costs by 22%
- Implemented iterative agile CRP delivery model to achieve a 12% reduction in delivery costs
- Boosted user onboarding by designing specialized adoption strategies
General Manager / Category Head - Consumer Goods
ITC Ltd
04.2006 - 07.2010
- Redesigned category strategy to achieve fivefold growth in consumer product segment
- Boosted category profitability by 3% through strategic product assortment and collaboration with vendors
- Executed lean buying strategies to release two months of working capital
Sr. Manager - Retail Operations (West India)
Next India Ltd. (Videocon Group)
10.2004 - 03.2006
- Launched the first chain of organised retail stores for electronics in India - 'Next'
- Led team to achieve 6.78% operational profit in the first year of operations
- Achieved six stock turns utilizing targeted merchandise, VMI, and demand-driven purchasing
Senior Regional Manager
Singer India
04.2003 - 09.2004
- Optimized store operations to increase retail profitability
- Achieved higher financial performance and operational efficiency by establishing regionalized stock locations
- Facilitated community marketing initiatives to enhance healthy brand presence for kitchen appliances
Regional Sales Manager
Padmini Products
04.1998 - 03.2003
- Established strong, credit-free FMCG distribution network
- Achieved 383% sales revenue growth in North India within three years
- Achieved an 84% growth rate in West India in the subsequent two years
- Achieved rapid inventory turnover, driving significant sales expansion in key regions
Deputy Manager Business Development
Korea Telecom, India Liaison Office
01.1996 - 03.1998
- Identified potential growth areas in the telecom sector by partnering with DoT and related organizations
- Managed management reporting for Modi Page, India's first paging service launched by JV Modi Korea Telecom
- Executed PR initiatives by partnering with marketing and media agencies
Dy. Manager International Trade Sales & Distribution
Reliable Cigarettes & Tobacco / GTC
05.1994 - 12.1995
- Established and expanded the fourth private retail FMCG distribution network in Uzbekistan, driving a threefold increase in sales revenue
- Gained expertise in sales and distribution through ITC Ltd training program
Education
MBA -
Bachelor of Commerce -
Skills
Strategic Planning
Activities
- Published articles in Supply Chain Digital, Food Chain, and industry journals.
- Speaker at forums on Retail, CPG, and Digital Transformation.
Sociallink
linkedin.com/in/joydeepsengupta1
Timeline
Group Practice Head - Retail, ECommerce and Consumer - Tech Mahindra Business Services
11.2021 - Current
Business Consulting - Retail, CPG & CG - Infosys
05.2021 - 10.2021
Vice President / Vertical Head - Retail & Consumer - ITC Infotech
08.2010 - 01.2021
General Manager / Category Head - Consumer Goods - ITC Ltd
04.2006 - 07.2010
Sr. Manager - Retail Operations (West India) - Next India Ltd. (Videocon Group)
10.2004 - 03.2006
Senior Regional Manager - Singer India
04.2003 - 09.2004
Regional Sales Manager - Padmini Products
04.1998 - 03.2003
Deputy Manager Business Development - Korea Telecom, India Liaison Office
01.1996 - 03.1998
Dy. Manager International Trade Sales & Distribution - Reliable Cigarettes & Tobacco / GTC
05.1994 - 12.1995
G. S. College of Commerce & Economics, RDVV - Bachelor of Commerce,
Institute of Management Studies, DAVV - MBA,
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