Joyeeta Mukherjee
New Delhi
Summary
Forward-thinking talent development professional with 17+ years of experience in designing successful learning strategies for building capabilities. A passionate learning and development professional, who gets energized working for strategic projects which are challenging, have opportunities to innovate and to demonstrate thought leadership. Expertise in design, development and implementation of leadership, manager and professional development interventions. Experience in working with on-shore leaders and teams from US, Europe and Middle-East regions. Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager - Learning & Development
Moglix
03.2021 - Current
- Designed, developed and implemented 'Managing For Excellence' program for people managers and 'High Performing Leader' program for leaders resulting in improved business outcomes
- Designed content and delivered virtual and live sessions on leadership development, people manager and professional development
- Built a culture of learning by creating Learning & Development Framework, introducing LMS and creating Learning Journeys, driving Learning Calendar, 'Wisdom Wednesdays', Process Excellence and measuring Learning Effectiveness
- Partnered with HRBPs to create and implement the Hi-Pot program
Senior Manager - Learning & Development
R1 RCM
12.2019 - 02.2021
- Conceptualized, designed, developed and implemented the Professional Development Framework; 'The Xpedition Program'
- Envisaged, designed, developed Hipot program ‘Evolve - Pivot To Potential’ to enable senior associates to transition into a people manager role. Introduced 'Mentor Program' as a part of Evolve
- Delivered professional development, people manager development, team building, feedback and coaching sessions for managers and leaders
- Designed and developed manager toolkits for coaching, mentoring, career conversations, working remotely
- Built a continuous learning culture through revamping the learning calendar, introducing monthly webinars, LMS e-learning courses, train-the-trainer certification, campus to corporate program
- Created annual learning budgets. Published monthly dashboards for business report-outs on the learning initiatives
Manager - Learning & Development
Innovaccer
12.2017 - 12.2019
- Built L&D engine from ground up through launch of inschool academy, certifications, line manager capability development, instart, value dissemination program
- Designed and developed content, curriculum, assessments, delivered online and offline sessions, led vendor management and measured learning effectiveness
- Spearheaded and implemented LMS and onboarding tool for an elevated new hire experience
- Led learning budgets and published learning analytics and business dashboards through the BI tool
- Launched company newsletter, online library (Kwench), offline library, 'open mic' and 'knowledge sharing' sessions
Senior Learning & Expertise Development Associate
ZS Associates
08.2013 - 07.2017
- Designed, developed and implemented Milestone Workshops resulting in post promotion higher success rate for people managers
- Designed, developed and delivered learning roadmap sessions and team building events
- Revamped new hire on-boarding, leading to exceptional new-hire experience, faster assimilation in project teams and reducing deployment time
- Launched new initiatives like Weekly Newsletter, Space Leadership sessions, Knowledge Management on-boarding, Cafe Communicate
- Presented L&ED accomplishments to the CEO during his Floor Walk in New Delhi Office for 2 consecutive years and in other HR forums
Assistant Manager - Human Resources
Lanco
08.2010 - 07.2013
- Incorporated learning advisory committee with leadership and senior stakeholders to partner for need analysis
- Built learning culture by extending learning to project sites, introducing Saturday Learning (2 hours magic), Training Calendar, Induction, and driving these through engaging modes of communication
- Structured learning operations, measured program effectiveness through feedback
Senior Executive – Human Resource
Lanco
02.2010 - 08.2010
- Managed KRA setting, mid-term KRA review, skill inventory mapping
- Managed exit formalities, process improvement, employee engagement, recruitment, new hire orientation and induction
Associate Consultant
Stellar Search
04.2007 - 01.2010
- Hired Middle and Senior level professionals across sectors
- Designed curriculum for research trainees
Research Associate
Grow Talent (Now Right Management)
01.2006 - 04.2007
- Effective marketing of GPTW reports through partnership with the team for the GPTW event in 2006, resulting in higher business
- Leadership & Contingency Hiring
Education
MBA - Human Resource & Marketing
Asia Pacific Institute of Management
New Delhi2006
Course for Business Managers - undefined
Y.W.C.A
2003
Bachelor of Arts - Economics & Political Science
Lady Shriram College
New Delhi2002
Skills
- Learning Strategy and Framework
- Leadership & People Manager Development
- Content Design & Development
- Virtual & Live Facilitation
- Digital Learning
- Customer Centricity
- Cross-Functional Collaboration
- Process Improvement
Certification
- Everything DISC Trainer Certification by Wiley
- Adaptable HR Certification Program on ‘Everything you need to know about Reskilling’ with Ben Eubanks- People Matters
- ‘Creativity for Business Impact’, Design Thinking Workshop by James Taylor, People Matters
Additional Information
- Invited as a Panelist Speaker by People Matters in collaboration with Wilson Learning for a Webcast on ‘Developing Impactful Learning Programs’
- Introduced and led Innovaccer’s fun committee “Ministry of Fun” with a team of 10 people from different functions. Organized close to 60 successful events in a span of 1 year. Introduced & launched Innovaccer and ZS Music Club. Introduced Health and Wellness initiatives in Innovaccer.
- Participated and won fitness challenges in ZS, and participated in several office events/team building in ZS, Innovaccer, R1 and Moglix
Other Interests
Fitness Enthusiast; Vocalist; Interests in Live Concerts, Exploring Food and Travel Destinations
Timeline
Senior Manager - Learning & Development
Moglix
03.2021 - Current
Senior Manager - Learning & Development
R1 RCM
12.2019 - 02.2021
Manager - Learning & Development
Innovaccer
12.2017 - 12.2019
Senior Learning & Expertise Development Associate
ZS Associates
08.2013 - 07.2017
Assistant Manager - Human Resources
Lanco
08.2010 - 07.2013
Senior Executive – Human Resource
Lanco
02.2010 - 08.2010
Associate Consultant
Stellar Search
04.2007 - 01.2010
Research Associate
Grow Talent (Now Right Management)
01.2006 - 04.2007
MBA - Human Resource & Marketing
Asia Pacific Institute of Management
Course for Business Managers - undefined
Y.W.C.A
Bachelor of Arts - Economics & Political Science
Lady Shriram College
Similar Profiles
Satish JhaSatish Jha
Manager at MoglixManager at Moglix
Abhinav VermaAbhinav Verma
Head of Communications at MoglixHead of Communications at Moglix
Vishwas SharmaVishwas Sharma
Intern at MoglixIntern at Moglix
Harish PalHarish Pal
Senior UX Designer at MoglixSenior UX Designer at Moglix
Nitin DhamijaNitin Dhamija
Chief Finance Officer (CFO) at Expo Stand Services Pvt. Ltd.Chief Finance Officer (CFO) at Expo Stand Services Pvt. Ltd.