Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Joyel Praveen M

Joyel Praveen M

Chennai

Summary

Results-focused Cyber Security professional with strength in Fraud, Analytics, and Research. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Transaction Monitoring Analyst

Teleperformance (Coinbase)
09.2023 - Current
  • Evaluating Account Transaction Activities of Both individual and Corporate users and Analyzing of crypto & Fiats transactions by blockchain Technology(CB tracer) and Payment Methods. Conducting process update sessions within the teams.
  • Reporting unusual client activities which might relate to money laundering and terrorist financing
  • Identify, investigate, and document reports of unusual or suspicious transaction activity
  • Analyze and conduct investigations of potentially fraudulent activity to ensure minimal loss to the organization
  • Deep check Analysis of Blockchain (All Crypto) and off blockchain transaction by nodes, Pro account validation, source of funds, origin of user, IP address , OFAC confirmations and ATO activities. Also Initiating MAC review for Threshold meet individuals
  • Assist and identifies other investigative efforts within the department, including creating and working moderately complex cases
  • Maintain the fraud analytics database, track fraud trends and statuses of various types of fraud
  • Auditing TMS Alerts with the help of Hummingbird, CB Admin, salesforce & Outsource crypto explorer
  • Utilize and maintain fraud system and technology, proactively analyzing, and detecting fraudulent activity
  • Maintain accurate tracking of work performed which will be used in department performance measurements
  • Maintain current knowledge of fraud trends by keeping updated with required regulations or procedures.
  • Worked as a Subject Matter Expert (SME) to support and train new employees to clear there Nesting.

Assistant Manager

ICICI Bank
10.2021 - 08.2023
  • Ensuring compliance as per RBI instruction AML laws, regulation, guidelines: EDD, KYC.Handling the Audit and compliance query.
  • Managed positive customer experiences by identifying legitimate registrations and transactions queued for review and releasing them for fulfillment in a timely manner.
  • Managed service level agreements for personal performance, overall fraud and false positive rates through effective management of transactional activity in numerous queues from a variety of clients.
  • Worked across departments to bring about one call resolution for the clients.
  • Responsible of cash transactions and Cheque transfer Like RTGS, NEFT, Account Maintenance.
  • Met and exceeded established service level agreements for resolution of transactional events: Data Analysis, Link Analysis, and Trend Monitoring.
  • Linked fraudulent transactional and account records with unidentified related transactions and accounts to prevent further losses.
  • Utilized reports and other available data sources to conduct an analysis of client's portfolio to identify fraud rings, schemes, and fraud patterns which may have gone undetected.
  • Provided reporting on emerging fraudulent threats and vulnerabilities to assist with improvements to the fraud detection accuracy.
  • Handling Corporate accounts operations like CIB, FDOD and Other Corporate financial products.
  • Handling the audit queries and pan India documents verifier after proper KYC reviewing and processing the request. Monitoring remediation for corporate and retail customers. Maintain pan India MIS for Amendment and AML maintenance. Monitoring the team productivity and fixing the daily target to the team.

Education

Bachelor of Commerce (Computer Applications) - Commerce And Accounts

Ramakrishna Mission Vivekananda College
Chennai, India
05.2020

Skills

  • Transaction Monitoring System (TMS)
  • Fiat and Crypto
  • KYC and AML
  • Process Trainee
  • Customer Due Diligence
  • Teamwork and Collaboration
  • Salesforce and Microsoft Excel
  • Blockchain Technology
  • Banking Operations and Corporate Management
  • Completed Timespro NIIT banking course (Duration 69 days)

Certification

I certify that the information provided in this resume is true and accurate to the best of my knowledge.

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Senior Transaction Monitoring Analyst

Teleperformance (Coinbase)
09.2023 - Current

Assistant Manager

ICICI Bank
10.2021 - 08.2023

Bachelor of Commerce (Computer Applications) - Commerce And Accounts

Ramakrishna Mission Vivekananda College
Joyel Praveen M